Meta Lab Assistant Store Manager

Meta Lab Retail is transforming how people connect with technology in high‑traffic, premium shopping environments in the American Dream Mall.  Our team will bring Meta Smart Glasses and Quest mixed‑reality experiences to life through interactive demos and engaging, hands‑on customer moments.

• Biweekly pay plus retention bonus
• Health and wellness benefits plans
• Paid time off and holidays
• 401(k) with employer matching
• Paid training
• Employee discounts
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

• Manage the overall operation of the location, including but not limited to, opening and closing, inventory management, logistics, retail technology, Point of Sale, cash handling & weekly and daily report outs on operational performance
• Develop and execute various operational strategies to streamline operational processes within the retail store
• Be the boots on the ground in partnership with Meta’s tech team to ensure all customer experiences are working correctly and are maintained
• Support the Retail Manager in performance management of the team
• Lead person when the Store Director is not present
• Expert in our client’s industry-leading products, sold in the retail store
• Other tasks as assigned by management

Experience and Education:

• High School Diploma or equivalent required
• 3+ years of retail management experience required
• 3+ years customer-facing experience in retail required

Skills and Attributes:

• Exemplary interpersonal communication skills including soft, written, verbal and conflict resolution
• Ability to build and foster business relationships at multiple levels and independently
• Ability to show patience, tact and remain calm under pressure
• High level of initiative and self-motivation with a continued drive to learn
• Strong time management and organizational skills
• Ability to practice good judgment in analyzing information, strategic/critical thinking and decision making
• Fluent in Google Workspace Suite & Office 365 including Outlook, Excel & PowerPoint
• Flexible availability with the ability to be on-call as needed

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employees are required to: 

• Engaging with customers while talking, standing, walking, and conducting demos of our client’s product which includes repetitive use of hands, arms, legs and grasping 
• Frequently lift and carry up to 25 pounds 
• Occasionally lift and carry up to 50 pounds 
• Continuous hand/eye coordination and fine manipulation 
• Candidates should be able to work comfortably with a variety of lighting conditions, including occasional flashing or contrasting light patterns

Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at-will employer.

Channel Partners is a team of experts delivering end-to-end retail, marketing, and consumer activation solutions across industries. We connect every part of the retail ecosystem to move brands forward with precision, speed, and measurable impact. Visit us at www.channelpartners.com for more information.

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