Imaging Engineer

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 16,000 healthcare professionals and team members at more than 1,200 health and wellness offices across 46 states in four distinct categories: Dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools, and resources to grow its practices and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. Our continued growth has created an opportunity to join our Information Technology team as an Imaging Modality Engineer. Responsibilities include servicing and calibration of existing equipment at customer locations, telemetry system radio diagnostics and troubleshooting, resolving instrumentation issues through hardware and software troubleshooting, strict adherence to safety procedures, compiling and evaluating data to resolve operating problems, and achieving strategic goals and financial targets. The role requires field service engineer experience in medical devices/lab instruments or related industry, troubleshooting and repairing equipment, and the ability to work paid overtime as needed. Core competencies include desktop OS, NOS and application support experience, flexible work/travel schedule readiness, ability to read and interpret mechanical, electrical, and electronic prints, strong IT computing and electronics background, familiarity with electrical test equipment, ability to travel and perform onsite service on x-ray equipment, strong customer service and communication skills, ability to lift 60lbs, knowledge of X-Ray imaging concepts, and strong Windows 7, 10 troubleshooting skills. Certifications required include CompTIA A+ and maintaining MFR Certifications. Preferred certifications include CCNA. Education requirements are a High School Diploma or GED, with a BS in Mechanical Engineering, Computer Science, MIS or related field, or 5 years’ experience in related field.