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Service Manager

George Washington Toma
Posted a month ago, valid for 16 days
Location

East Weymouth, Norfolk 02189, MA

Salary

$65,000 - $90,000 per year

Contract type

Full Time

Health Insurance
Paid Time Off
Employee Discounts

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Sonic Summary

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  • George Washington Toma, a family-owned appliance sales and service company established in 1953, is seeking a Service Manager with a minimum of 2 years of experience in a similar role.
  • The position offers a competitive salary ranging from $65,000 to $90,000 per year, along with various benefits including healthcare, dental insurance, and a 401(k) plan.
  • The Service Manager will work closely with the COO and CEO, managing operations related to technicians, parts, and customer service while ensuring quality service and productivity.
  • Candidates should possess exceptional project management and leadership skills, with a strong ability to coach and develop team members, and retail experience is a plus.
  • The company prides itself on a supportive and energetic team environment, providing opportunities for training, development, and career advancement.
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Company Description:

  • Established in 1953, George Washington Toma is a family-owned appliance sales & service company with showrooms located in East Weymouth & Brockton, MA, and a warehouse, service department, and administrative office located in Hingham, MA. We have been voted the #1 place to shop for over 22 years in a row by local publications, and continue to grow and expand year-over-year, now up to over 50 team members. We are proud to be a member of a billion-dollar appliance warehousing and buying group, which affords us the ability to provide extremely competitive pricing & massive inventory selection to our customers. We pride ourselves on providing not only the best pricing and selection, but also top-notch customer service. Our company culture is one you won't find anywhere else; we are truly a family. Our ideal candidate is one who will enjoy & excel in a family-owned small business environment, is highly enthusiastic, love a challenge, and being a part of our continued growth.

What You’ll Do:

The Service Manager will work closely with the COO and CEO. Responsibilities include but are not limited to:

  • Providing quality service to customers and team members by managing an efficient and productive operation.
  • All related areas for technicians, parts, and customer service.
  • Department budgets, warranty process, fleet management, customer issues, and all department team members.

What We’re Looking For:

  • Minimum 2 years experience in a similar role.
  • Exceptional project management, departmental management, problem-solving, and decision-making skills.
  • Strong people leadership competencies as well as an ability to coach, mentor and develop the team.
  • Retail & Distribution Experience is a plus!

What We Offer:

  • Healthcare and dental plans (company pays up to 50% of premium).
  • Paid personal and vacation time.
  • Paid holidays.
  • Paid BJ's membership.
  • Generous employee discount with a payroll deduction option.
  • 401K plan.
  • A supportive and energetic team environment.
  • Ongoing training and professional development.
  • Career growth opportunities.
  • & more!
Are you ready to take your career to the next level? Apply today and become part of a company that values growth, innovation, and teamwork. Please apply online or send resume and salary requirements to gatoma@gwtoma.com.
Compensation: $65,000.00 - $90,000.00 per year



We are a family‑owned appliance and television dealer in business since 1953 and proud to be voted the Reader’s Choice Award for “the Best Place to Buy Appliances South of Boston” for over 20 years in a row. As one of the largest independent dealers of appliances and electronics on the South Shore we have over 60 dedicated Team members totally committed to 110% customer satisfaction. We encourage energetic and highly motivated individuals with exceptional people skills to contact us about employment opportunities in a drug‑free environment.

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.




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