Thank you for expressing your interest in pursuing a career with Valley Medical Group. We are a provider-owned, multi-specialty group. We proudly serve a diverse community of over 55,000 patients at four locations throughout the Pioneer Valley.

Valley Medical Group is looking for a Reception Coordinator to join our reception team and work in our Easthampton Health Center. If you are looking for a dynamic environment, this is your opportunity!

Position: Reception Coordinator

Location: Easthampton, MA

Hours: 40 hours, Monday-Friday generally between 8:00am - 5:00pm. Hours will vary depending on department needs. Exact schedule to be discussed at time of interview.

Reporting directly to the Health Center Manager, the Reception Coordinator supervises and oversees the daily operations of the reception department in assigned health center and directly supervises the reception staff.

Job Responsibilities:

Direct supervision of reception staff. Oversees staff recruitment and retention.
Ensures regulatory compliance with HIPPAA and Confidentiality laws.
Monitors staff performance using established benchmarks.
Identify opportunities for process improvement and work with management team to plan and implement.

Required Qualifications:

Associate degree in health or business administration (or equivalent experience)
Prior supervisor experience

Additional Preferred Qualifications:

3 – 5 years of experience in providing medical support services

If you do not meet all of the preferred qualifications, we strongly encourage you to apply and/ or inquire. We often have multiple open positions and could consider you for another opportunity with our organization.

Valley Medical Group offers:

Medical, Dental & Vision Plans
401(k) Plan with Company Match
Health Savings Account (HSA) & Flexible Spending Account (FSA)
Generous Paid Time Off, Beginning at 17 Days per Year for New Fulltime Employees
7 Paid Holidays
Additional Time Off for Public Service
Company-Paid Long-Term Disability Insurance
Company-Paid Life Insurance
Voluntary Life, Accident and Critical Illness Insurance Options
Company Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
Legal Plan insurance
Pet insurance
Free On-Site Parking

We Value Employee Engagement and Inclusive Practices

Valley Medical Group (VMG) seeks to recruit, develop, and retain the most qualified workforce from a diverse candidate pool. We strive for every VMG staff person and provider to feel valued and be treated fairly, respectfully, and with dignity. We expect our employees to conduct themselves in a professional manner that promotes equal opportunity and prohibits unlawful discriminatory practices, including bias and harassment.

Fostering inclusion and belonging among our employees is critical to our success in providing high-quality patient care rooted in evidence-based practices and health equity. We have several initiatives that prioritize the employee experience, from an annual assessment of employee engagement to staff recognition events, various feedback mechanisms, and committees that promote an inclusive workplace.

Learn more about this Employer on their Career Site