- Facilitate Shipments to customers:
- Schedule and coordinate shipment logistics with customers and trucking vendors.
- Work as a liaison between the carriers and customers on issues that arise.
- Maintain good communication with customers, sales team, operations, and vendors regarding shipment details.
- Contribute to team effort by supporting sales, finance, and operations teams with daily activities:
- Assist in report generation and reconciliation
- Provide information as required on shipments to the finance team
- Coordinate with key stakeholders and identify and solve problemsÂ
- Answer phone calls and support visitors.
- File, copy, scan documents and ship small packages
- Maintain inventory of office supplies
- Prepare product samples for shipment to prospective customers.
- Maintain relationships with local vendors to support facility operations.
- Organize plant events for employee training and customer visits.Â
- Perform other duties and tasks as needed.
Skills Required:
- Strong independent work ethic
- Polite, professional, clear, and concise communication via phone, e-mail, and mail.
- Strong time-management and organizational skills
- Strong analytical, problem solving and critical-thinking skills
- Ability to work in a team environment as well as work independently with minimal supervision
- High degree of accuracy and attention to detail
- Knowledge of appropriate software and systems, including Salesforce, Slack, Microsoft Word, Excel, and Outlook, Adobe Acrobat. Able to navigate new systems quickly.
Education and Experience Required:
- High school diploma or equivalent education required.
- 3 years of administrative assistant experience (preferred).
- Logistics experience working with trucking companies a must.
- Valid driver’s license and current automobile insurance.
Work Location / Physical Requirements:Â
- Manufacturing Environment
- Must be able to lift up to 35 pounds
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