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Customer Experience Representative

Tessco, LLC
Posted a month ago, valid for a month
Location

Eden Prairie, MN 55346, US

Salary

$26 per hour

Contract type

Full Time

By applying, a Tessco, LLC account will be created for you. Tessco, LLC's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • GetWireless is seeking a Sales Order and Data Entry Specialist to join their team in Eden Prairie, MN.
  • The role involves processing and tracking orders while maintaining accurate records and supporting order status communications.
  • Candidates should have previous data entry experience and a high school diploma, with additional computer training being a plus.
  • The position offers a compensation of $26 per hour and requires strong organizational and critical thinking skills.
  • Join a company that values integrity, offers a great culture, and provides benefits like a 401K match and comprehensive medical plans.

Want to be part of building our wireless world? Technology like 5G and IoT aids emergency responders, enables intelligent warehouses and factories, increases safety on college campuses, helps energy companies provide better service, improves safety and efficiency of various modes of transportation, and more. It enhances the consumer experience for things like entertainment, shopping, and communications. In fact, wireless technology touches every aspect of our daily lives.Ā 

Building Our Wireless World, TogetherĀ®.

Ā 

An exciting career as aĀ Sales Order and Data Entry SpecialistĀ on-site in Eden Prairie, MNĀ is available at GetWireless!

GetWireless is in a growing industry and is a leading Value-Added Distributor of cellular solutions that connect the Internet of Things.Ā 

TheĀ Sales Order and Data Entry SpecialistĀ will be responsible for processing orders, tracking orders, and various reporting records. This role will also provide support in tracking and communicating changes and updates to order status. The position reports directly to the Vice President of Strategic Sales. This position will require strong diligence, a prominent level of quality critical thinking skills, and time management skills

Responsibilities:

  • Sales order process management includes order entry, internal process flow and communication, and updates on order status changes.
  • Process connectivity of cellular devices and maintain tracking of the activations.
  • General account maintenance including assisting with research on credit issues, sourcing tax certificates, and updating account information.
  • Create spreadsheets to track vital information and sales.
  • Maintains database by entering new and updated account information.
  • Maintains data entry requirements by following data program techniques and procedures.
  • Verifies entered account data by reviewing, correcting, deleting, or re-entering data.
  • Provide occasional administrative support.
  • Assist with special projects that require substantial amounts of data entry.
  • Complying with data integrity and security policies.

Job Requirements:

  • Previous Data Entry work experience.
  • High school diploma: additional computer training or certification will be an asset.
  • Written and verbal communication skills to effectively communicate with team members, supervisors, and other staff.
  • Exceptional knowledge of correct spelling, grammar, and punctuation.
  • Analytical thinking within the data entry and sales process.
  • Organization skills to manage and prioritize multiple tasks efficiently.
  • Critical thinking skills to identify errors, inconsistencies, or discrepancies in the data entered and find effective solutions.
  • Ability to prioritize multiple tasks and adhere to established deadlines.
  • PC and basic networking skills required with strong knowledge of using a CRM/ERP, plus Microsoft Office applications including Outlook, Word, and Excel.
  • Strong Microsoft Excel skills are preferred.
  • Ability to work as part of a team to achieve goals.
  • Maintain a prominent level of integrity, quality work standards and service excellence.

Compensation: $26/hour

Why Join Our Team?

  • Great company culture
  • 401K with a company match to help you invest in your future
  • Comprehensive medical, dental, vision, and prescription plans to keep you at your best
  • Hone your skills or learn new ones with tuition subsidy

Ā 

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Ā 




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By applying, a Tessco, LLC account will be created for you. Tessco, LLC's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.