Description

The Service Tech Apprentice is a development-track position designed for individuals with a foundation in automotive repair and a strong desire to grow into a Cadillac-certified technician. The ideal candidate is coachable, dependable, safety-minded, and committed to building a long-term career in automotive service. This role supports experienced technicians while learning dealership processes, diagnostic procedures, repair standards, and manufacturer training requirements.

ESSENTIAL DUTIES

Works under the guidance of a mentor technician, team leader, or service manager to learn dealership repair processes and Cadillac service standards.
Performs basic maintenance and light repair work as assigned, including oil changes, tire rotations, filter replacements, fluid checks, battery checks, and other entry-level service tasks.
Assists experienced technicians with inspections, diagnostics, repairs, and vehicle testing to develop technical knowledge and hands-on skills.
Reviews repair orders carefully and performs assigned work accurately, efficiently, and in accordance with Company and manufacturer guidelines.
Communicates needed repairs, safety concerns, delays, or questions to the mentor technician, service advisor, or supervisor.
Examines vehicles to identify recommended maintenance, safety items, or additional service needs and reports findings through the proper process.
Documents work performed and records all hours worked accurately in the Company timekeeping system.
Participates in required Company, dealership, and manufacturer training, including training that supports progress toward Cadillac certification.
Learns and applies technical bulletins, service information, diagnostic tools, and repair procedures as directed.
Keeps customer vehicles clean and free of fluid residue, fingerprints, or unnecessary debris after service.
Maintains an organized, clean, and safe work area and returns tools, equipment, and supplies to their proper locations.
Maintains CSI at or above Company standards by supporting quality workmanship and a positive customer service experience.
Follows safeguard rules and regulations.
Demonstrates the Company’s Core Values.
Complies with Company policies and procedures.
Observes all Federal, State, Local, and Company safety rules and regulations in the performance of duties.
Performs other duties as assigned.

QUALIFICATIONS

Foundation in automotive repair, maintenance, tools, and shop safety.
Strong desire to learn, develop technical skills, and grow into a Cadillac-certified technician.
Coachable, dependable, detail-oriented, and able to follow directions in a fast-paced service environment.

Requirements

EDUCATION and/or EXPERIENCE

High school diploma or equivalent required.
Automotive technical school, vocational training, ASE coursework, or related hands-on automotive experience preferred.
Previous experience in a lube, quick service, apprentice, or entry-level automotive repair role preferred.
Must demonstrate a willingness to complete required training and pursue long-term growth in the service department.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

While performing the duties of this job, the employee is regularly required to talk or listen. The employee is regularly required to use hands to finger, handle, or feel.
Must be able to lift up to 20 pounds at times.
Occasional lifting, standing, crawling, reaching, use of stairs.
Occasional attendance at social gatherings.
Ability to travel occasionally.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Texas Driver's License
Must maintain a clean driving record
Must be willing to complete required Company and manufacturer training, including training that supports Cadillac certification.

OTHER REQUIREMENTS

Pass Background Check
Pass Drug Test
Must be 21 Years-Old or older

EMPLOYMENT BENEFITS INCLUDE:

Paid Vacation and Holidays
401(K)
Vision Insurance
Dental Insurance
Medical Insurance

Learn more about this Employer on their Career Site

BERT OGDEN CADILLAC EDINBURG SERVICE TECHNICIAN APPRENTICE