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Administrative Assistant

Keefe Group
Posted 17 days ago, valid for 7 hours
Location

Edison, NJ 08899, US

Salary

$0 - $0 per year

Contract type

Full Time

Paid Time Off
Life Insurance

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Sonic Summary

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  • TKC Holdings, Inc. is seeking a customer support representative with a salary ranging from $21 to $24 per hour.
  • Candidates should have a high school diploma or GED, along with one to three months of related experience or training.
  • The position involves account and item setup, customer billing inquiries, and general support duties, with a Monday to Friday schedule from 8 am to 5 pm.
  • Strong organizational, communication, and customer service skills are essential, along with proficiency in Microsoft Office programs.
  • TKC offers comprehensive benefits including medical, dental, vision, and a 401(k) retirement savings plan, as well as a commitment to work-life balance.
Wage Rate

$21.00 - $24.00/Hour
Overview

TKC Holdings, Inc.—comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member. 
 

We are proud to be a military and veteran-friendly employer.


About This Position

Schedule:
Monday - Friday
8am - 5pm 
 
To provide a central resource for customers, sales and regional KCN staff members in account and item set up, maintenance and general support.
 

Essential Functions, Duties, and Responsibilities

  • Answer phones and log calls
  • KCN Customer master file maintenance in Oracle
  • Research/reconcile customer billing inquiries
  • Assist in the review and collection of KCN receivables
  • Process payables for payment of KCN vendor invoices
  • Process vendor invoices for approval and payment
  • Release, review accuracy, and mail invoices to all KCN customers
  • Filing of customer invoices and credits in a timely manner
  • Assist in preparation of spreadsheets for KCN monthly reports
  • Regular activity reporting to manager
  • Monitor inventory of equipment at customer locations and not yet placed
  • Book travel arrangements for staff
  • Assist in documenting procedures for regional KCN staff and distribution centers
  • Maintain office supply inventory
  • Back up Secretary-Receptionist/General Office Staff as needed
  • Complete miscellaneous duties and assignments as assigned by Manager 

What You'll Need

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
  • Valid Photo ID
  • Must be a self-starter who can work well with people at all levels both in and out of KCN Organization and correctional facilities in a professional manner.
  • Ability to prioritize projects from several sources and departments.
  • Ability to work well with ever changing priorities and or situations.
  • Strong organizational skills.
  • Ability to work independently or within a team.
  • Customer service oriented.
  • Excellent telephone and communication skills.
  • 10-key calculator experience.
  • General office machine experience.
  • PC experience required – word processing and spreadsheet generation (including Microsoft Office programs).
  • Familiarity with computers (including Microsoft Office programs) preferred

Benefits

TKC Holdings, Inc. offers comprehensive benefits to all regular-full time employees:

  • Medical w/prescription coverage
    • Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs.  Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
  • Dental
  • Vision
  • Basic Life and Basic Accidental Death and Dismemberment Insurance
  • Voluntary benefits (i.e. short term, long term disability and many more) options may be selected to create the right package for you

TKC also understands the importance of work life balance and planning for the future.  To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan.  We now also offer DailyPay providing you immediate access to earned wages.


EEO Statement

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

 

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108




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