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Retail Field Quality Coordinator

C&S Wholesale Grocers
Posted a month ago, valid for 17 days
Location

Edison, NJ 08899, US

Salary

$80,000 - $96,000 per year

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Contract type

Full Time

Paid Time Off
Tuition Reimbursement
Employee Assistance
Employee Discounts
Wellness Program

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Sonic Summary

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  • The Retail Field Quality role at C& S Wholesale Grocers is responsible for ensuring quality and inventory standards for product deliveries to independent retail locations.
  • Candidates should have a minimum of 5 years of applicable experience and strong leadership and project management skills.
  • The position offers a salary range of $51,720-$67,120 and requires travel throughout NY, NJ, and PA.
  • Responsibilities include conducting store visits, analyzing delivery issues, and collaborating with various stakeholders to improve retail quality.
  • This full-time, hybrid role is based in Edison, NJ, and offers benefits from day one, including medical, dental, vision, and career progression opportunities.

Salary Range

$51,720-$67,120

Position Overview

The Retail Field Quality role owns the process of ensuring quality and inventory standards of deliveries of product to independent customer's retail locations are met. The Retail Field Quality role maintains relationships with our independent customer base within an assigned region and delivers customer insights back to internal business partners to enhance product delivery, reduction in shrink, and make recommendations to enhance store and warehouse environments. The Retail Field Quality role will partner across Supply Chain, Transportation, Procurement, Commercial, ICQA, and independent customers to recommend and implement improvements around retail quality to drive long-term enhancements and efficiencies for the organization and drive customer satisfaction. The Retail Field Quality role will also prepare and provide analysis of delivery and quality issues and trends to relevant internal and external business partners and provide recommendations to remedy issues and make enhancements to mitigate future issues.

Job Description

  • Full-time, Hybrid Role

  • Location: Edison, NJ

  • Travel required via car throughout NY, NJ, and PA

You will contribute by:

  • Conducting targeted store visits, accompanying deliveries, and performing pallet quality and item-level audits using internal tools.
  • Analyzing and fixing problems by collaborating with stakeholders (customers, Sales, Customer Service, Transportation, etc.), and assessing reports (e.g. credit, shrink) to determine visit frequency and recommended actions
  • Receiving, reviewing, documenting, and reconciling customer-identified delivery and product issues via communication with internal or external teams.
  • Generating detailed site visit reports with photographic evidence; present findings and solutions as needed. Identify root causes and recommend corrective actions; update or establish SOPs and Best Business Practices
  • Travel Required: Yes

Environment

  • Store: Office Temperature (65F to 75F)

We’re searching for candidates with:

  • Strong leadership and project management skills. Decision-making, coaching, influencing, and team-building skills.
  • Demonstrated proficiency in Excel
  • Experience with inventory management or warehousing systems and software preferred.
  • The ability to stand, walk, bend, reach, pull, stoop, grip, carry, and lift objects from 20lbs to 60 lbs.
  • Minimum of 5 years of applicable experience

We offer:

  • Weekly Pay

  • Benefits available from day 1 (medical, dental, vision,

  • Company matched 401k

  • PTO and Holiday Pay offered

  • Career Progression Opportunities

  • Tuition Reimbursement

  • Employee Health & Wellness program

  • Employee Discounts / Purchasing programs

  • Employee Assistance Program

Qualifications

High School Diploma - General Studies

Shift

1st Shift (United States of America)

Company

C&S Wholesale Grocers, LLC

About Our Company

C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.

Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.




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