SAP Operations Supervisor

Operations Supervisor

The Operations Supervisor is responsible for the safe execution of daily operational plans. This role leads and allocates resources, disseminates information to teammates, ensures compliance with key processes, and drives performance across safety, quality, efficiency, and financial KPIs. The position contributes significantly to product safety, quality, legality, and integrity.

Primary Responsibilities

• Oversee staff productivity and all daily, weekly, and monthly production activities within warehouse operations.
• Prepare and distribute reports required for daily operations.
• Ensure schedules are implemented correctly and jobs are assigned and completed effectively.
• Actively lead and supervise teammates on the floor.
• Conduct daily operational startup meetings to communicate work instructions, workflow activities, and safety practices.
• Drive teammate excellence through consistent and fair performance feedback.
• Promote safety in all operational activities.
• Conduct weekly safety meetings at the start of shift.
• Maintain a clean, neat, and orderly work environment aligned with corporate 5S standards.
• Supervise team operations to meet prescribed objectives.
• Facilitate seamless handoffs and communicate key information to peers, teammates, and management.
• Work effectively in a multi-tasking environment.
• Provide courteous and respectful customer service in high-pressure situations.
• Ensure inventory integrity and assist with physical inventory counts.

Education / Experience

• Bachelor's degree in related field with no prior work experience, OR Military rank at E-6, E-7, O-1, or O-2, OR Minimum of six months of experience in a warehouse or supply chain environment, demonstrating strong leadership skills. required.
• Excellent organizational and analytical skills.
• Labor Management experience preferred.
• Prioritization and problem solving skills essential.
• Experience with quality management methodologies.
• Proven ability to drive continuous improvement with fundamental understanding of change management.
• Ability to handle people under high-stress situations.
• Excellent verbal and written communication skills.
• Broad knowledge of warehouse operations, methods and procedures.

Physical / Cognitive Requirements

With or without accommodation:

• Ability to follow policies and procedures.
• Ability to read, write, and interpret information.
• Ability to add, subtract, multiply, and divide.
• Ability to use hands to manipulate, handle, or feel.
• Ability to sit, walk, or stand for up to 10 hours per day.
• Ability to intermittently crawl, squat, climb, twist, bend, stoop, push, or pull.
• Visual acuity including close, distance, and color vision; depth perception and ability to adjust focus.
• Ability to lift and carry items under 40 pounds.

Requirements, Perks, and Benefits (US -- Non-Exempt)

Physical & Cognitive Requirements (With or Without Accommodation)

• Ability to follow policies and procedures
• Ability to read, write, and interpret information
• Ability to add, subtract, multiply, and divide
• Ability to use hands to finger, handle, or feel
• Ability to sit, walk, or stand for the duration of the shift
• Must possess visual acuity to perform essential job functions
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment
• Ability to lift/carry items up to 50 pounds

Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / Spanish

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.

Perks and Benefits at FedEx Supply Chain (FSC)

• Competitive Pay: FedEx Supply Chain offers competitive hourly rates depending on your location and experience.
• 401(k) plan with company match after 1 year
• Tuition reimbursement program
• Holiday pay and accrued paid time off (Vacation and PTO)
• Medical, dental, vision, and voluntary benefits available on day one
• Basic life insurance
• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability (for full-time employees after 180 days of service)
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.