Lead Environmental Services Technician-Hotel Housekeeping Singing Hills

The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.

Much has changed since that time.  Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.   

One attribute that remains unchanged, however, is Sycuan's sense of community.  Sycuan is more than just a business.  Sycuan is a community of people working together toward a common goal.  Whether you work in our state-of-the-art  Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Job Purpose:

Provides guests and staff with a clean and orderly environment and provides guidance to environmental services staff.

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

• Provides guests and team members with a clean and orderly work environment by cleaning and dusting tables, chairs, desks and surrounding areas, emptying ashtrays and trash receptacles, replacing trash liners, and keeping guest areas clear of debris.
• Ensures the cleanliness of restrooms by cleaning sinks, toilets, mirrors, wiping shelves, refilling toilet paper, paper towels and other sundries, replacing trash liners, mopping floors, and disposing of trash and other debris as required.
• Maintains adequate supply of cleaning supplies and paper goods in bathrooms and satellite storage cabinets by auditing inventory, retrieving necessary supplies and paper goods from the basement, storing supplies and completing an inventory sheet following established procedures.
• Provides guidance to environmental services staff by conducting visual cleanliness inspections, training Environmental Services Technicians, providing guidance to team members, instructing staff on departmental policies and procedures, monitoring team members performance and reporting out of compliance behaviors to the Environmental Services Shift Manager as needed.

Job Specifications:

Education and Experience:

Essential:

• 1-year housekeeping and/or custodial experience

Desirable:

• High School Diploma or G.E.D.
• Housekeeping supervisory experience
• Hotel, Resort or Casino housekeeping experience

Skills and Knowledge:

Essential:

• Working knowledge of cleaning chemicals and chemical safety
• Ability to communicate effectively in the English language
• Ability to read in the English language
• Ability to provide guidance to staff
• Ability to stand and walk for up to ten hours at a time
• Ability to perform simple mathematical calculations
• Ability to lift, push and pull up to 50 lbs.
• Ability to reach, kneel and bend
• Ability to appear for work on time
• Ability to complete forms
• Ability to interact effectively with team members and guests
• Ability to maintain professionalism and composure
• Ability to understand and follow verbal directives and written directions
• Ability to accept constructive criticism
• Ability to work graveyard shift

Desirable:

• Multi-lingual

Supervisory/Managerial Accountability:

Direct:    Environmental Services Technician

Indirect:  None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!