Field Service Supervisor

Now Hiring: Field Service Supervisor – El Campo, TX
(Heavy Equipment Service | Diesel Engine Repair | Equipment Shop Supervisor)

Mustang Cat is actively recruiting an experienced Field Service Supervisor in El Campo, Texas, to lead the day-to-day operations in our Machinery Field Service Department.  If you have a background in diesel engine repair, construction equipment, and team leadership, this role offers the opportunity to grow with a respected Caterpillar® dealer.

Top Benefits for Service Leaders:

• Great Work-Life Balance
• On-Premise Clinic
• Tuition Reimbursement
• Vast Growth Opportunities
• Leadership Training Programs
• Job Stability
• Full-Time Benefits: Medical, Dental, Vision
• 401(k) with Employer Matching
• Paid Vacation, Sick Time & Holidays

What You’ll Do as a Field Service Supervisor:

• Lead and support heavy equipment field service technicians
• Ensure expert execution of service work on Caterpillar machines and engines
• Schedule technicians to expedite repairs at customer job sites
• Oversee technician productivity, training, and development
• Monitor department expenses and technician overtime
• Address customer concerns and resolve issues quickly
• Promote safety compliance and enforce best practices in field operations
• Ensure timely and accurate invoicing and collections
• Coordinate parts orders and component repairs
• Open, edit, review, and finalize work orders

Field Service Supervisor Requirements:

• Bachelor’s degree in Ag Systems Management, Business, Mechanical Engineering, or equivalent work experience
• Strong computer and organizational skills
• Ability to lead, manage multiple tasks, and work efficiently in a fast-paced environment
• Solid knowledge of diesel engines, hydraulic systems, A/C systems, brake systems, and planetary gear assemblies
• Strong interpersonal, team-building, and communication skills
• Ability to multitask, make informed decisions, and lead under pressure

Strongly Preferred Experience:

• 2+ years in a supervisory role
• Familiarity with Caterpillar systems (SIS, DBS)

Want to help build the future of equipment service in El Campo, Texas? Apply now and bring your leadership to Mustang Cat.

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Mustang Cat is an Equal Opportunity Employer.