VP People Experience

Department: Human Resources
FLSA: Exempt
EEO: Executive
Salary Grade: 16
Salary Range: Min. $123,074, Mid. $164,099, Max. $205,124
Reporting Structure: CEO

People Vision: We are passionate about supporting our employees and helping them reach their full potential by nurturing their strengths.

Position Purpose: The VP of People Experience is a strategic leader responsible for developing and executing HR strategies that create a strength-based, high-performing, people-first culture at Sun Community Federal Credit Union. This role aligns HR initiatives with business objectives, ensuring employees have the support, resources, and development opportunities needed to thrive.

Serving as a strategic partner to leadership, the VP of People Experience oversees talent management, compensation and benefits, employee relations, engagement programs, and compliance. The role balances long-term HR strategy with hands-on leadership, ensuring that Sun Community’s workplace culture attracts, retains, and develops top talent.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Strategic HR Leadership

Develop and execute a long-term people strategy that supports business growth, employee engagement, and workplace culture transformation.
Partner with the CEO and executive team to implement HR programs that drive performance and align with business goals.
Act as the “Keeper of the Culture”, ensuring HR policies and initiatives support an engaged, and productive workforce.

Benefits Administration & Compliance

Oversee and manage benefits programs, including health insurance, 401k PEP plan, wellness programs, executive benefits, and voluntary benefits.
Serve as the primary liaison with benefits vendors, negotiating contracts and ensuring competitive offerings.
Ensure compliance with ACA (Affordable Care Act), FMLA, COBRA, ERISA, and other federal and state benefits regulations.
Oversee leave management, including FMLA, ADA accommodations, workers' compensation, and other leave programs, ensuring legal compliance and a positive employee experience.
Manage all worker’s compensation claims and cases.

Talent Management & Leadership Development

Lead succession planning and leadership development programs to build a strong internal talent pipeline.
Partner with managers to provide coaching, career development, and performance management guidance.
Oversee recruitment and onboarding processes.

Compensation, Performance Management & Workforce Analytics

Develop and manage compensation strategies

Position Requirements

Education and Experience:

Bachelor’s degree in human resources, Business Administration, or a related field required; master’s degree preferred.
10 years of progressive HR experience, with at least 3 years in a leadership role, or any combination of education and experience that equals such.
HR certification i.e. SHRM-CP, SHRM-SCP, or equivalent

Key Competencies:
Technical Skills

Strong strategic mindset with the ability to align HR initiatives with business goals.
Proven experience in organizational culture transformation and employee engagement strategies.
Deep knowledge of benefits administration, FMLA, ACA compliance, and leave management.
Strong leadership, coaching, and communication skills.
High emotional intelligence (EQ) and ability to build relationships across all levels of the organization.

Preferred Qualifications

Experience in financial services, banking, or credit unions is a plus.

Working Conditions

Occasional evening or weekend work to meet project deadlines.
Sitting for extended periods; dexterity of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
Physically able to participate in meetings, presentations, and training sessions.
Some travel may be required between branches and business partners. [Optional]

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