Associate Implementation Engineer

Description

About RFgen – Join Our Team! 

At RFgen Software, we empower businesses with intelligent, adaptable, and always-connected mobile solutions that extend ERP capabilities beyond traditional constraints. Our cutting-edge technology enables enterprises to streamline operations, enhance workforce productivity, and optimize decision-making, ensuring they stay agile in an increasingly digital world. 

Beyond efficiency, our solutions also contribute to a more sustainable future by helping companies eliminate paper-based processes, reducing waste, and improving environmental impact. By digitizing supply chain workflows and automating data collection, we enable organizations to operate leaner, smarter, and more sustainably.

Why Work at RFgen? 

• Be Part of Innovation: Work on industry-leading enterprise mobility solutions that drive efficiency, accuracy, and sustainability in supply chain and manufacturing. 
• Growth & Learning: We invest in our employees by providing career development opportunities, continuous learning, and mentorship. 
• Work-Life Balance: We understand that great work happens when people are supported both professionally and personally, which is why we promote a flexible, balanced work culture. 
• Collaborative & Inclusive Environment: Join a team that values excellence, creativity, and teamwork, ensuring every voice is heard and every contribution matters. 
• Make a Real Impact: Help businesses reduce waste and improve sustainability by eliminating paper-based processes and adopting smart, mobile-first automation. 

If you’re passionate about building innovative solutions, working with modern technology, and helping businesses thrive through digital transformation while reducing environmental impact, RFgen is the place for you. Let’s create the future of enterprise mobility—together!

Job Description & Responsibilities: 

As an Associate Implementation Engineer (IE), you will be responsible for developing and managing technical solutions that meet customer needs. You will work closely with other Implementation Engineers and Solution Architects to validate architectural designs, manage code, and ensure successful project implementation. This role requires strong technical acumen, problem-solving skills, and the ability to work directly with customers during critical project phases. 

This job also requires a strong understanding of AI as we modernize all operations through the use of this exciting technology. 

Architecture & Development: 

• Confirm the architecture and estimates delivered by Solution Architects (SAs) are realistic and achievable. 
• Develop custom applications, manage code repositories, and ensure clean, maintainable code. 
• Perform development testing to validate the functionality and performance of solutions. 

Technical Collaboration & Support: 

• Collaborate with the Engineering team to complete all technical setups and integrations. 
• Work directly with customers during User Acceptance Testing (UAT) and provide support during Go-Live activities. 

Post-Go-Live Support: 

• Manage service support issues post-Go-Live, ensuring timely resolutions and continuous improvement. 
• Act as a key technical resource for troubleshooting and issue escalation. 

Requirements

Qualifications: 

• Bachelor’s degree in Computer Science or comparable work experience. 
• 0-3 years experience in software development, application implementation, or technical support. 
• Strong proficiency in coding languages and development frameworks relevant to enterprise solutions. 
• Excellent problem-solving skills and the ability to work independently or in a team environment. 
• Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders. 
• Ability to use AI (currently focusing on Claude) to increase the efficiency and output of all assigned tasks. 

Preferred Skills: 

• Experience with ERP systems (e.g., SAP, MSFT, JDE, Oracle). 
• Familiarity with integration tools and APIs. 
• Experience with version control systems and continuous integration practices. 

Compensation & Benefits: 

RFgen offers a competitive compensation and benefits package designed to address the diverse needs of our employees, such as: 

• Competitive Salaries 
• Annual Discretionary Bonus 
• Medical, Dental, and Vision Coverage 
• 401(k) and Profit-Sharing 
• Paid Holidays 
• Generous Paid Time Off (PTO) Plans 
• Friday Lunches and Holiday Parties