Medical Assistant Lead

Description

ABOUT PRIMOR HEALTH

Primor Health is a multi-state, value-based primary care organization dedicated to delivering proactive, high-quality care to Medicare patients. We focus on prevention, care coordination, and operational excellence to improve outcomes for the communities we serve. As we continue to grow across Texas, New Mexico, and Nevada, we are building the teams, systems, and capabilities needed to scale a high-performing care model. For candidates who want to do meaningful work in a fast-moving environment, Primor offers the opportunity to make a visible impact while growing with the organization.

ABOUT THE ROLE

The Lead Medical Assistant oversees daily clinical operations by coordinating patient flow, assigning work, monitoring staffing needs, and ensuring exam rooms, equipment, and supplies are prepared for patient care. Responsibilities include rooming patients, obtaining and documenting vital signs and medical histories, assisting providers with examinations and procedures, administering medications and injections within scope of practice, collecting laboratory specimens, maintaining accurate documentation in the electronic medical record (EMR), and ensuring compliance with HIPAA, OSHA, infection control, and all applicable regulatory standards.

  Leadership & Supervision:

• Serve as the first point of contact for medical assistant team members regarding clinical workflows, procedures,      and patient care.
• Coordinate daily staffing assignments to ensure proper coverage.
• Train new medical assistants and provide ongoing coaching and mentorship.

Clinical Duties:

• Perform routine clinical tasks including taking patient vitals, documenting medical histories, preparing patients      for exams, and assisting with procedures.
• Administer medications and immunizations as directed by a provider.
• Perform basic laboratory tests and ensure proper specimen handling.
• Maintain exam rooms and clinical equipment in a clean, safe, and functional state.

Administrative Support:

• Assist with scheduling appointments, processing referrals, and managing patient flow.
• Ensure accurate and timely documentation in the Electronic Health Record (EHR).

Requirements

• High school diploma or equivalent required; completion of an accredited Medical Assistant program preferred.
• Certified or Registered Medical Assistant (CMA/RMA) preferred.
• Minimum of 3 years as a Medical Assistant, with at least 1 year in a leadership or senior role.
• Experience with EHR systems (e.g., Athena or ECW ) preferred.

Skills and Abilities:

• Strong clinical skills and knowledge of medical terminology and procedures.
• Excellent leadership and team coordination skills.
• Effective communication and interpersonal abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• High attention to detail and strong problem-solving skills.