Description

As a CheBA Hut Shift Lead, you will strategically direct and supervise the crew and overall shop operations to ensure food quality and safety standards, genuine interactions with our fans, shop cleanliness, and ongoing coaching and development of the team through role-model behaviors. You will report to your General Manager and Assistant General Manager.

CheBA Hut Shift Leads will enjoy schedule flexibility, part-time or full-time hours, partially paid health benefits for full-time homies, community celebrations like 420 and back-to-school. Free shift meal and bar drink (21 and older), bi-annual team parties, perks@werk, crews for shoes and quarterly limited edition CheBA swag!

Key responsibilities: Hustle, Show Respect, Own it, Pay it Forward, Keep it Real!

Big 4 (service, product quality, atmosphere, cleanliness)

Work hard, have a great attitude, take pride, and give a damn
Perform opening, closing, and shift change duties per standard operating procedures
Preserve an upbeat and comfortable shop environment for current clientele
Cultivate positive relationships with coworkers, customers, vendors, and neighbors
Set the tone: be a thermostat, not a thermometer

Awareness

Ensure that our customers have a unique and enjoyable dining experience and verify through genuine interactions
Maintain overall cleanliness and organization of the shop
Manage productivity to achieve sales per man hour goals
Stay informed and up-to-date on all communications and results

Accountability

Assume responsibilities of the shop while you are the manager on duty
Uphold food quality and safety standards at the highest level by implementing food preparation and production standards
Manage all cash-handling procedures
Communicate sensitive and pertinent information quickly and effectively

Leadership

Abide by and enforce all Cheba Hut policies and procedures
Lead through positive and constructive actions and words. Recognize and reward awesomeness
Set the example by role-modeling desired behaviors
Provide Ongoing Training, coaching, and development of the crew during shift

Requirements

Required experience, abilities, and skills

Think “shop first” /” customer first”
Demonstrate integrity
Demonstrate self-direction
Demonstrate “heads-up” leadership. Keep your head on a swivel and be aware.
Ability to establish priorities
Ability to resolve customer and crew issues
Ability to work in a diverse culture
Ability to follow oral and written instruction
Ability to receive/give direction
Ability to work under pressure
Ability to lift up to 47 lbs
Ability to work well under physically and mentally stressful situations
Responsible alcohol service training/certification
Food safety/handling training/certification
Consistent access to a working smartphone

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