DIRECTOR, OPERATIONS

Summary

Assists the Business Unit Leaders and all project leadership to develop, grow and maintain business units, from the project lead stage through preconstruction, construction and closeout.   Ensures operational excellence in the execution of all required policies and procedures by the business unit’s employees.  Maintains a relentless focus on meeting and exceeding customer needs and expectations. Builds business with current customers by delivering on our promises and creates new business with potential customers in a proactive manner, promoting all our construction services. 

Essential Functions

Project Financial Responsibilities

• Knowledge of the process of creating and managing the project’s budget and coordinates the Guaranteed Maximum Price (GMP) development.

• Has complete knowledge of the requirements of owner’s contract, including bonds, fees, insurances, notifications, schedules, reporting, and costs.
• May assist the Project Manager in the development of the monthly Projected Final Cost Report (PFR) projections on time.

Preconstruction Services

• Collaborates, as needed, with the project’s operations team and Preconstruction to prepare, review, and monitor information and reports related to all costs involved in developing the project’s budget.
• Collaborates, as needed, with the project’s operations team to develop a plan, comply with, and report on Minority Business Entity (MBE) requirements for the project, as required.
• Collaborates with project team to establish sustainability objectives for the project. 

Project Start-up and Scheduling

• Collaborates with the project manager, scheduling, superintendent, subcontractors, and suppliers to create a construction schedule.
• Assists with the development of an organizational and responsibilities matrix at the start of each project and determines the resources needed for the project (e.g., people, tools, equipment, materials, internal and external services).
• Participates in the review of the owner contract with all project participants (e.g., customers, employees, subcontractors, suppliers, government regulators, utilities) to ensure work is completed on time and within budget.
• Collaborate with the operations team to coordinate and deliver all requirements for subcontractors and suppliers to meet project schedules.

Project Administration, Operations and Close-out

• Responsible for properly staffing projects in assigned area, including talent acquisition and retention.
• Assists project teams with employee relations, as necessary.
• Assists the project operations team on project administration and daily operations. Ensure the project team prepares and maintains the project schedule, milestone dates, and close-out checklist. Assists with project staffing and assigns responsibilities, execution, and follow-up plans, as applicable.

Establishes relationships and communication tools as needed with suppliers and other key people to verify all materials, supplies, tools, equipment, and personnel are obtained and/or delivered when necessary. Ensures that all understand performance standards and expectations.Ensures that project site and company assets are secure and always maintains a safe and respectful working environment by implementing programs for safety and loss prevention, Equal Employment Opportunity (EEO), risk management, training, and quality control. Supports achievement of sustainability objectives for the project.Routinely visits all assigned project sites to assess progress, quality of work and compliance with all required policies and procedures.   Meets with all levels of project employees to discuss career development, accomplishments, concerns, ideas, etc.

Promote Customer Relations 

• Builds effective relationships with customers, design team, subcontractors, suppliers, and user groups that reflect and support company core values and meets or exceeds the customer’s expectations.
• Actively participates in industry, client, and community relations to enhance company image.
• Makes presentations to proactively seek new business opportunities through relationships.

Culture, Leadership and Employee Development

• Promotes our People-First Culture and communicates our Cultural Framework.
• Serves as a role model and promotes professional behavior.
• Participates in and support operations training programs (including facilitation & development of training programs as requested) and commits to the development of project staff and of self.
• May prepare performance and salary reviews for employees, including annual development plans and related follow up.
• Develops and mentors operations employees at all levels. Assists project leadership (VP/PX/PM) as needed.

Working Conditions

• The majority of work is completed on job sites in an office trailer or in an existing structure. Due to daily condition changes on construction projects, when employees are outside of the office trailer or structure, they must wear appropriate personal protective equipment as required by the company's safety policies and as required for weather conditions.
• The project team and/or team member may need to move to other projected work geographic locations, if necessary.

Education, Experience and Knowledge

• 15+ years of construction industry experience.  Depending upon the project size, scope, and complexity the years of experience may vary.  Demonstrated ability to oversee multiple projects at a time.
• B.S. in Construction Management, Engineering, or related field, preferred.
• Demonstrates leadership skills with ability and willingness to face challenges, solve problems, and motivate others, while maintaining effective relationships with customers by meeting or exceeding their requirements and expectations.
• Supervises and develops direct reports while prioritizing and delegating significant responsibilities to others.
• Manages essential functions effectively by consistently driving for quality, profitable, safe, and timely results on the assigned project.
• Demonstrates solid presentation skills and verbal/written skills.
• Demonstrates proficiency using a personal computer (PC) and company communication tools and software, such as email, internet, Microsoft products (e.g., Word, Excel, Office, Outlook), Smartsheet, Primavera P6, Procore, digital documents and BIM models.

The base compensation range for the role of Operations Director in LA/Ventura,CA posted above is $225,000 to $245,000 annually.

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, any collective bargaining agreements, and business or organizational needs. No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, incentive, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law and any applicable plan documents. 

Balfour Beatty is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.