Medical Receptionist
Full-Time | $19.21–$21.02 per hour | Monday–Friday 8:00 AM–5:00 PM
Location: Elgin, IL 60120

About Illinois Pain & Spine Institute (IPSI)
Illinois Pain & Spine Institute is the largest interventional pain practice in Illinois, proudly serving patients for over 25 years across multiple Chicago-area locations. Our award-winning physicians—including multiple Castle Connolly Top Doctor honorees—specialize in advanced, minimally invasive treatments that restore mobility and improve quality of life.

The Opportunity
In this role, you’ll be a key part of the patient experience—supporting both front-office operations and clinical workflows. From welcoming patients and managing records to assisting with patient flow and maintaining an organized environment, your work ensures the clinic runs smoothly, safely, and efficiently.

What You’ll Do
Patient Experience & Front Desk Operations

Check patients in and out efficiently and professionally
Register patients and collect co-pays and deposits
Prepare and distribute required documentation (new patient forms, insurance cards, privacy notices)
Answer phones, direct calls, and schedule appointments

Administrative & Medical Records

Create and maintain patient charts; pull and file records as needed
Ensure accuracy, organization, and confidentiality of all medical records
Obtain and update patient information, including histories, vitals, and test results

Clinical & Patient Support

Prepare examination rooms
Assist with patient transport and clinic flow
Provide compassionate support and assistance to patients and families

Compliance & Operations

Follow clinical guidelines and complete required annual training
Ensure compliance with HIPAA, OSHA, and all healthcare regulations
Maintain a clean, organized facility and adequate supply levels
Perform other related duties as assigned

You’ll Thrive in This Role If You…

Enjoy working in a fast-paced, patient-centered environment
Are highly organized and detail-oriented
Communicate clearly and professionally with patients and team members
Take initiative and can work both independently and collaboratively
Are committed to maintaining confidentiality and high ethical standards
Bring a compassionate, service-oriented approach to every interaction

Qualifications

High school diploma or GED required
At least 1 year of experience in an administrative role
Previous experience in a healthcare setting preferred

Skills & Abilities

Excellent verbal and written communication skills
Strong interpersonal and customer service skills
Proficiency in Microsoft Office Suite or similar software
Strong organizational skills and attention to detail
Knowledge of clerical procedures (recordkeeping, filing systems)
Understanding of medical terminology and office ethics
Ability to maintain strict patient confidentiality

Benefits We Offer

Health, Dental & Vision Insurance
Paid Time Off (PTO)
Company Paid Holidays
401(k) Retirement Plan
Accident and Life/AD&D Insurance
Short-Term Disability Insurance
Travel Assistance Program
ID-Theft Protection Services
LifeMart Employee Discount Program
Bonusly (employee recognition platform)
DailyPay (on-demand pay access)
Health Savings Account (HSA)
Health Management Tools

Ready to Make a Difference in Patient Care?
If you're passionate about delivering excellent service, supporting clinical teams, and helping patients feel cared for at every step, this is your opportunity to join a leading practice in interventional pain care.
Apply today and be part of a team that’s changing lives—one patient at a time.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Learn more about this Employer on their Career Site