Pharmacy Technician

Knowledge, Skills and Abilities:

• Excellent communication skills; active listening as well as written and oral comprehension/communication skills; Gives full attention to what individuals are saying, understands the point being made, asks appropriate questions to gain better knowledge of situation(s) and repeats information to ensure understanding;  public speaking skills necessary; bilingual (English/Spanish) language skills helpful
• Excellent customer service skills; actively seeks ways to assist internal and external customers within the scope of assigned duties
• Good basic mathematical skills; uses a calculator or other means to accurately assist in financial matters
• Good computer skills; Outlook, Windows, Microsoft Office applications
• Good time management skills; self evaluates the use of time and understands how others may be affected
• Cultural diversity awareness and skills; respects all people regardless of race, nationality or social standing
• Ability to work independently (self motivating) and as a team member
• Ability to develop a collaborative therapeutic alliance with individuals and make accurate professional judgments
• Ability to build and maintain effective working relationships with co-workers, providers, managers, patients, agency resource personnel and community members in general
• Familiarity with local community resources for patients with chronic disease
• Knowledge of the health and human services infrastructure, health insurance programs and public coverage options
• Problem sensitivity skills; empathetic/understanding
• Deductive reasoning and problem-solving skills
• Organized and detail-oriented

Education, Experience and Licensure:

• High school diploma or equivalent (GED) required
• Computer knowledge required; Windows, Microsoft Office applications and internet savy
• Prior experience in professional office environment preferred
• Active Indiana Navigator Certification (may be obtained post job offer)

Physical Demands: 

• May sit and/or stand for long periods of time
• Must be able to see and hear within normal range with or without correction device(s)
• Dexterity and hand-to-eye coordination as normally associated with operating office equipment, computers and telephone

Working Conditions:

Professional, fast-paced office environment