Care & Support Worker

Job Description

We are looking for individuals with the right values, behaviours, and attitudes to deliver outstanding support to our service users in our Supported Living and community care teams based in Ely and nearby regions.

No prior experience? No problem. We’ll provide full training and ongoing support to help you thrive in this role. Ideally, you should be a driver with your own transport. Visits in this service are usually a minimum of 1 hour

• Committed and passionate about delivering the highest standard of quality care
• Dedicated to treating service users with dignity and respect
• Empowering, enabling, and encouraging independence
• Collaborating effectively with your team to deliver quality

As demand for our services grows, we’re seeking both experienced and new support workers to maintain our commitment to exceptional personal care through our locally supported teams.

Your responsibilities may range from light domestic tasks to full personal care—each making a meaningful difference in someone’s life.

Our care is provided 24/7, so we offer flexible shifts tailored to your availability. You’ll be matched with regular customers, ensuring continuity and enriching relationships. We also offer roles in our domiciliary care service, and you may be asked to work across services as needed.

Supported Living roles include waking night shifts and sleep-in duties. Our Community Teams offer visits ranging from 1 to 9 hours.

• Enhanced bank holiday rates
• Holiday pay and pension scheme
• Free DBS/PVG, company mobile phone, and uniform
• Access to our benefits platform BHN Extras and the Blue Light Card Scheme for thousands of discounts
• Road-related discounts on driving lessons, insurance, fuel, maintenance, cycle hire, and more
• Enhanced maternity (12 weeks full pay), paternity, and parental leave
• Career development pathway including Care Certificate & NVQs—50% of salaried roles are filled internally
• Wellbeing support: employee assistance programme, mental health first aiders, healthcare cash plan, free eye tests & contributions to glasses
• Care Friends referral scheme: Earn £400 per referral