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Customer Service Rep(06038) - 200 Market Dr.

Domino's
Posted 2 months ago, valid for 20 days
Location

Emporia, VA 23847, US

Salary

Competitive

Contract type

Full Time

By applying, a Domino's account will be created for you. Domino's's Privacy Policy and Terms & Conditions will apply.

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Sonic Summary

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  • Domino's Pizza is seeking customer service representatives who can assist customers politely and knowledgeably with a focus on menu offerings.
  • Applicants should have at least 1 year of experience in a customer service role and be able to adhere to strict operational procedures.
  • The position requires a salary of $15 per hour, with additional responsibilities for pizza makers and delivery drivers.
  • Candidates must demonstrate excellent customer service skills, including following the 'WOW' steps and maintaining a clean and professional appearance.
  • Strict adherence to company policies regarding cash handling, vehicle cleanliness, and communication is essential for all employees.

Job Description

The following is considered minimum expectations in performance while working for Domino’s Pizza:
 Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
 Being in perfect image according to standard
 Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
 All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
 No one is allowed to clear pizzas before it is ready to place in the oven
 Drivers must have $1 in coin change on every delivery
 Drivers must say “Let me get your change” on every order NO EXCEPTION
 No one is allowed to carry more than $20 while on the clock including personal money
 No one is allowed to have a pocket knife or any weapon while working
 Driver vehicles are to be neat and clean and in positive image while working
 Drivers are not to be routed early or checked in early from delivery
 Pizza makers must wash hands prior to making products
 Only proper procedure for products is allowed
 Every driver must have done Safe Delivery CBT
 Every order is to be repeated for accuracy and name and address confirmed
  • Job Category Org: Store Customer Service Rep



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    By applying, a Domino's account will be created for you. Domino's's Privacy Policy and Terms & Conditions will apply.

    SonicJobs' Terms & Conditions and Privacy Policy also apply.