Technician

Eppendorf

Posted a month ago, valid for a month

Enfield, CT 06082, US

$21 - $23 per hour

Full Time

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Sonic Summary

The job involves performing calibration services at a Service Center to meet annual goals and ensure high customer satisfaction.
Candidates must possess a High School diploma or GED, with an Associate's degree preferred, and have 1-2 years of relevant technical or customer experience.
The position requires effective communication skills to manage customer expectations and ensure accurate service completion.
ISO compliance and adherence to company policies are mandatory under the guidance of the management team.
Compensation for this role ranges from $21 to $23 per hour, with additional benefits including bonus eligibility and a competitive rewards package.

Your challenges

Responsible for performing calibration, repair, and maintenance on customer pipettes.
Complete all services with attention to detail and then complete all documentation.
Responsible for ensuring service is completed accurately and all system needs are addressed in a timely manner with the proper detail to ensure invoicing and quality management system requirements.
Provide customer updates and communicate with customers and stakeholders as needed.

High School or GED equivalent required, Associate’s degree (A.A.) or equivalent from a two-year college or technical school preferred.
Minimum of 1-2 years’ relevant technical or customer experience (i.e, sales or service); or equivalent military training with at least 1-2 years’ relevant technical or customer experience.

Compensation: $21-$23/hr.
Bonus eligibility
Competitive total rewards package including health, financial, and education benefits
Contribute to improving the human living condition
Direct impact on business

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