Procedure Scheduler

The Procedure Scheduler plays a critical role in the healthcare delivery process by efficiently coordinating and scheduling medical procedures for patients within a healthcare facility. This position ensures that all procedural appointments are accurately booked, taking into account patient needs, physician availability, and resource allocation to optimize operational flow. The Procedure Scheduler acts as a liaison between patients, healthcare providers, and administrative staff to facilitate clear communication and timely scheduling. By managing appointment logistics and maintaining detailed records, this role contributes to enhancing patient satisfaction and supporting clinical teams in delivering high-quality care. Ultimately, the Procedure Scheduler helps to streamline procedural workflows, reduce wait times, and improve overall healthcare service efficiency.

We are excited to announce that we are looking for a Part Time, Procedure Scheduler at The Gastroenterology Group of Northern New Jersey in Englewood Cliffs, NJ.

Responsibilities:

• Coordinate and schedule medical procedures by communicating with patients, physicians, and clinical staff to confirm availability and requirements.
• Verify patient information, insurance coverage, and pre-authorization status to ensure compliance with healthcare policies and reduce scheduling delays.
• Maintain accurate and up-to-date scheduling records in electronic health record (EHR) systems and other scheduling software.
• Manage appointment changes, cancellations, and rescheduling while minimizing disruptions to clinical operations.
• Provide patients with clear instructions regarding their procedures, including preparation guidelines and arrival times.
• Collaborate with multiple departments to optimize resource utilization and support efficient patient flow.
• Address patient inquiries and resolve scheduling conflicts with professionalism and empathy.

Skills:

The Procedure Scheduler utilizes strong organizational skills daily to manage complex appointment calendars and ensure efficient use of clinical resources. Effective communication skills are essential for interacting with patients, healthcare providers, and administrative teams to coordinate scheduling and resolve conflicts. Proficiency with electronic health record (EHR) systems and scheduling software enables accurate data entry and real-time updates to patient appointments. Knowledge of medical terminology and healthcare procedures supports clear understanding and communication of patient needs and preparation instructions. Additionally, problem-solving skills help the scheduler adapt to last-minute changes and maintain smooth operational workflows.

Minimum Qualifications:

• High school diploma or equivalent required; associate degree or higher preferred.
• Previous experience in medical scheduling, healthcare administration, or a related field.
• Familiarity with medical terminology and healthcare procedures.
• Proficiency in using electronic health record (EHR) systems and scheduling software.
• Strong organizational and communication skills.

Preferred Qualifications:

• Certification in medical office administration or healthcare scheduling (e.g., Certified Medical Administrative Assistant).
• Experience working in a hospital, outpatient clinic, or specialty medical practice.
• Knowledge of insurance verification and pre-authorization processes.
• Ability to handle multiple priorities in a fast-paced healthcare environment.
• Bilingual skills to assist a diverse patient population.

We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.