IT Associate

Description

RECO EQUIPMENT, INC. is a full line distributor supplying heavy and compact equipment - new, used, and rental. Our product lines are supported by Parts & Service departments at our branch locations. For more information on RECO Equipment, Inc., please visit www.recoequip.com.

PRODUCT LINES: Linkbelt, RokBak, Liebherr, Hitachi, Cummins engines, Isuzu engines.

We hire individuals who exhibit the following COMPANY CORE VALUES: Authenticity, Hard Working, Professional, Loyal, and Solution Driven!

Requirements

RESPONSIBILITIES:  

Responsible for running the corporate help desk to support the EBS business system, basic network, and computer issues, and assist technicians with manufacturer software,

• Responsible for all front line troubleshooting in IT
• Responsible for escalating all unsolved issues to the IT Manager
• Responsible for being thorough and not give up in the resolving of problems
• Responsible for all manufacturer software setup and support
• Responsible for setting up all-new desktop and laptop computers and maintaining same
• Responsible for working with the IT Manager on all new location setup of IT infrastructure
• Other duties as assigned by management

REQUIREMENTS (Skills, Technology, and Physical Requirements)

• Valid driver’s license and must meet General Liability driving requirements in order to operate a company vehicle when necessary.
• Lift equipment (10-75 pounds regularly)
• Able to climb ladders
• Operate basic hand tools, such as drills, saws, and wire fishing equipment
• Must have good computer skills
• Must be a fast learner
• Must be a good communicator and able to interact with and interpret issues over the phone
• Must be able to travel as required (1-4 weeks per quarter)