Telemetry Tech I

Full-Time Telemetry Tech | UPMC Hamot

UPMC Hamot is seeking a Full-Time Telemetry Tech to join our Telemetry Operations Center, which supports the entire hospital. This team works closely with nursing staff to ensure patients are safely and continuously monitored.

Schedule:

• Rotating shifts:

  • 7:00 a.m. – 7:00 p.m.

  • 7:00 a.m. – 3:00 p.m.

  • 3:00 p.m. – 11:00 p.m.

• Every other weekend rotation

• Every other UPMC holiday

About the Role:
The Telemetry Operations Center provides continuous cardiac monitoring for patients on telemetry units throughout the hospital. Telemetry Techs assist nursing staff by identifying and communicating rhythm changes in a timely manner to support patient safety.

Work Environment:

• Fast-paced and engaging environment

• High level of activity throughout the shift

• Supportive team with experienced staff providing training

• Structured, self-paced learning during orientation
  
  Responsibilities:
   

• EDUCATION
  • Instructs staff on nursing units to troubleshoot with minor problems (i.e., lead placement).Identifies own learning needs and sets personal education goals.
  • Aware of quality improvement issues in the T.O.C. on the unit and contributes appropriately
• COMMUNICATION
  • Maintains effective inter- and intra-departmental communications, both written and oral.
  • Interacts positively with patients, families, physicians, nursing staff and other disciplines.
  • Identified as positive, approachable and is consistently respectful and team oriented.
  • Identifies and communicates patient information to the next shift and ensures effective handoff.
  • Promotes a positive image by not participating in gossip.
• ENVIRONMENT
  • Maintains clean and safe environment by establishing routine schedules for cleaning the TOC area.
  • Provides routine maintenance to the telemetry equipment and troubleshoots minor problems.
  • Identifies problems and seeks resources to resolve problems within their control.
  • Delivers correct telemetry reports to the appropriate nursing units.
  • Files patient documents on the correct charts.

  • A

    cquires and maintains supplies; stocks and organizes the T.O.C.

• SERVICE EXCELLENCE
  • Display awareness of cultural diversity.
  • Values patient's perception regarding care.
  • Meets full range of customer needs.
  • Actions demonstrate Hamot's vision 'to serve-Handles information in a confidential manner.
  • Demonstrates Hamot's commitment to Service Excellence by understanding the needs of patients, their families, physicians and co-workers and doing what is required the first time, every time by being responsible, sensitive, accurate, timely, coordinated and thorough.
• PRACTICE
  • Interprets cardiac rhythm of patients on in- house telemetry.
  • Identifies normal cardiac rhythms and recognizes basic arrhythmias.
  • Reports changes outside stated parameters to the appropriate nursing unit immediately.
  • Is alert and responsive to urgent and emergency situations acting within established guidelines; informs responsible persons in case of emergencies.
  • Maintains and updates each patient monitor record in a consistent and timely manner.
  • Provides safe patient care.
  • Obtains accurate patient data.
  • Reports patient findings timely with attention to detail.
  • Responds appropriately to delegated duties.

• High School graduate (or completion of G.E.D.) 
• Completion of Telemetry/Arrhythmia Course within 3 months of date of hire. 
• Ability to provide total concentration on a number of monitors over an extended period of time
• Ability to interpret cardiac rhythm of patients on in house telemetry
• Ability to respond to and communicate emergency situations
• Excellent customer service skills
• Basic computer skills
• This position typically reports to the Nursing Director
  
  Licensure, Certifications, and Clearances:
   
• Completion of telemetry/arrhythmia course within 3 months of date of hire
   
• Act 34 with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran