PRAC Durable Medical Equipment Coordinator

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. 

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.  

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: 

• Clinical quality 
• Integrity 
• Service excellence 
• Teamwork 
• Accountability 
• Continuous improvement 
• Inclusion 

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.    

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will. 

The Durable Medical Equipment (DME) Coordinator is responsible for overseeing the daily program operations for their assigned site(s) to include DME inventory tracking and analysis, DME fitting, DME patient education, DME documentation management, and DME billing. This position is responsible for providing superior customer service and onsite management of orthopedic DME supplies.

• Provides onsite management of outpatient orthopedic clinic’s Durable Medical Equipment program.
• Manages the ordering, documentation, and data entry of durable medical equipment and related supplies under the supervision of physicians and practice administrators.
• Establishes and monitors inventory of orthopedic DME.
• Conducts proper on-site patient fitting and patient education of all DME.
• Manages DME precertification and preauthorization requests.
• Tracks and organizes necessary paperwork to facilitate insurance billing of DME.
• Educates clinic staff members and providers on proper DME policies and procedures.

Education Required:

• High school graduate or equivalent

Experience Required:

• DME experience preferred
• One to three years of experience in a fast-paced outpatient clinic setting
• Familiarity with medical terminology
• One to three years of experience in prior authorizations, particularly in DME or rehabilitation preferred