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Residential HVAC Service Manager

B&J Plumbing, Heating, and Air
Posted a month ago, valid for 11 days
Location

Evansdale, NC, US

Salary

$75,000 - $90,000 per year

Contract type

Full Time

Retirement Plan
Paid Time Off

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Sonic Summary

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  • B&J Plumbing, Heating, and Air Conditioning is seeking an experienced Residential HVAC Service Manager to join their family-owned team.
  • The position requires a minimum of 2 years of residential HVAC service leadership experience and 5 years of experience as a residential HVAC service technician.
  • The company offers a competitive salary along with bonus opportunities and comprehensive benefits including 100% company-paid medical, dental, and vision premiums.
  • Key responsibilities include leading a team of technicians, overseeing service schedules, and driving performance improvements through key performance indicators.
  • Candidates should possess strong leadership abilities, excellent communication skills, and a valid driver's license with a clean driving record.
If you're an experienced Residential HVAC Service Manager looking for a company that values your leadership, supports your growth, and gives you the opportunity to make an impact, we'd love to meet you!

B&J Plumbing, Heating, and Air Conditioning is looking to add an experienced Residential HVAC Service Manager to our team. As a family-owned and operated company serving homeowners for over 40 years, we’ve built a reputation for quality, integrity, and exceptional service. We’re looking for a leader who takes pride in developing technicians, improving operations, delivering an outstanding customer experience, and helping our team continue to grow.

Reasons to Join B&J Plumbing, Heating and Air Conditioning:
  • Competitive salary plus bonus opportunities.
  • Company-sponsored medical, dental, and vision benefits.
  • Paid Time Off (PTO) and paid holidays.
  • 100% company-paid medical, dental, and vision premiums.
  • 401(k) retirement plan with company match.
  • Company-provided truck with dispatch from home.
  • A company that invests in your success so you can build a comfortable, stable lifestyle.
Responsibilities:
  • Lead, coach, and develop a team of residential HVAC Service technicians.
  • Oversee daily service schedules to ensure jobs are completed safely, on time, and to company standards.
  • Review and drive key performance indicators (KPIs) to improve team performance, quality, and efficiency.
  • Provide technical guidance and support to installation crews on complex jobs.
  • Collaborate with the sales, dispatch, warehouse, and service teams to ensure smooth project execution.
  • Conduct ride-alongs, performance evaluations, and regular coaching sessions to support employee growth.
  • Foster a positive, team-oriented culture focused on accountability, professionalism, and continuous improvement.
  • Assist with interviewing, hiring, and onboarding new HVAC service team members as needed.
 Qualifications:
  • Minimum of 2 (two) years of residential HVAC service leadership experience and 5 (five) years of residential HVAC service technician experience. 
  • Strong knowledge of residential HVAC systems, service procedures, and industry best practices.
  • ServiceTitan experience is highly desirable.
  • Excellent communication and customer service skills.
  • Strong attention to detail and follow-through.
  • Excellent troubleshooting, problem-solving, and decision-making skills.
  • Strong leadership, coaching, and team development abilities.
  • Valid driver's license with a clean driving record.
  • Must be able to pass a background check.

Join a company that stands behind its team, invests in its people, and gives you the opportunity to make a lasting impact. Apply today and build your future with B & J Plumbing, Heating & Air Conditioning!
 



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