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Join Our Team as an Intake Coordinator at Alpha Home Health & Hospice!
This position will work in our Everett, WA office. If you have a heart for helping others and thrive in a dynamic environment, we want to hear from you.
Benefits:
- $24-30 per hour, DOE
- Full-time Monday to Friday, 8:30 AM to 5:00 PM, onsite in our Everett office
- Comprehensive Medical, Dental, and Vision insurance
- Free health concierge services
- FSA and HSA accounts
- Paid Life and AD&D insurance
- Paid Sick, Holidays, and PTO
- STD, LTD, and other voluntary insurance plans
- Company-wide celebrations of your great work & accomplishments
- Support for your professional growth and development
- Room for advancement
- AMAZING teammates & leaders who are supportive, inclusive, and fun!
What Do We Require of You?
- At least 2 years of intake experience in a medical office, preferably home health/hospice
- Experience with Home Care Home Base is strongly preferred
- Demonstrated cooperation and excellent customer service skills
- Ability to multi-task and stay on task in a fast-paced office
- Excellent team-oriented, verbal, and written communication skills
Key Responsibilities:
- Perform patient intake, verify insurance, demographics, orders, and document necessary information
- Interface with contract, clinical, and office staff to foster collaboration and positive working relationships
- Serve as the primary responder to all inbound calls and inquiries
- Provide excellent customer service to patients, referral sources, and community contacts
- Maintain proper daily workflow and ensure compliance with all regulatory requirements
- Communicate effectively and professionally regarding coordination of care expectations
- Educate and enforce deadlines, schedule updates, and workflow requirements
- Coordinate initial patient assessments and follow-ups with clinical staff
- Ensure accurate data entry and record-keeping for all patient information
- Assist in the development and maintenance of intake procedures and protocols
Why Alpha Home Health & Hospice?
At Alpha Home Health & Hospice, we pride ourselves on our quality of care and ethical business practices, guided by our foundational Core Values of CAPLICO:
- Customer Second (Employee First!)
- Accountability
- Passion for Learning
- Love One Another
- Intelligent Risk Taking
- Celebration
- Ownership
To learn more visit:
Our Website: https://alphahomehealthhospice.com/
The employer for this position is stated in the job posting. Â The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Â Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. Â More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
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