Medical Assistant

• Take vital signs, record in medical records and perform systems review.

• Perform point of care testing and assist providers with diagnostic tests.

• Administer immunizations, injections, or oral medications as directed by provider or standing order.

• Draw, prepare designated lab work and/or specimens as directed by provider or standing order.

• Active in routine patient education, self-management teaching under the direction of the provider.

• Respond to emergencies when needed. 

• Track future patient care needs such as preventive exams, completion of outside diagnostic testing.

• Where necessary to be the external facing representative for the clinic (Telephone, Patient Registration, etc.).

Clinic Operations 

• Manage patient care flow.

• Set up exam/procedure room appropriately based on patient visit needs.

• Schedule appointments.

• Handle multiple phone lines and email correspondence with excellent verbal and written communication skills.

• Perform inventory, order and stock clinic supplies as needed.

• Regular and reliable attendance at the assigned Vera clinic or clinics; punctuality.

• May be required to travel to other sites for coverage or to off-site events for the client.

• Meets Satisfaction selected performance targets for clinic services.

• Meets standards of medical record audit for documenting medical history according to Policies and Procedures.

Compliance 

• Perform QA controls and complete QA documents.

• Utilize principles of safety and infection control, including universal precautions.

• Maintain patient confidence and protect operations by keeping patient care information confidential and in compliance with HIPAA regulations.

• Participate in medical site’s efforts to comply with organizational quality improvement guidelines and pertinent government regulations including OSHA and CLIA. 

Team Duties

• Collaborate in developing team priorities and patient goals & care plans. 

• Prepare for, attend and participate in team meetings and huddles.

• Participate in training, orientation, ongoing competency assessments and continuous learning efforts. 

• Must be able to work flexible hours with shifts on Monday-Saturday.

• Perform other duties as assigned.

Additional Qualifications Preferred: 

• Ability to correctly perform vital signs and accurately record data. 

• Basic ability to prepare patient for office visit/procedures.

• Basic understanding of patient care flow.

• Ability to correctly set up exam rooms/procedure rooms using sterile/aseptic technique with appropriate instruments or trays

• Basic understanding of cleaning, sterilization and autoclaving procedures.

Education/Experience: 

• High School diploma or GED required.

• (WA State) Medical Assistant Certified, AAMA preferred.

• Phlebotomy certified within 90 days of hire.

• Minimum 2 years’ experience. Preferred in primary/urgent care. 

• Documentation of Hepatitis B vaccination or proof of immunity (titer). 

• Documentation of proof of a negative TB test in the last 12 months before start-date. 

• Must show proof of current Basic Life Support (BLS) certification for Healthcare Providers from a nationally accredited organization upon hire. 

• Graduate of an accredited medical assistant program.

Demonstrated Attributes: 

• Demonstrate an understanding of and commitment to The Vera Way by practicing its key components of mindfulness, continuous learning, a coach approach, innovation, adaptability and resilience with all members of Vera's staff, clients and patients. 

• Experience using an Electronic Medical Record system is required.

• Proven customer service skills.

• Ability to problem solve and prioritize work assignments.

• Team player with strong interpersonal skills and excellent verbal and written communication.

• Intermediate computer skills preferred.