Back to search
At OrthoVirginia, you鈥檙e part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia鈥檚 largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.
With more than 159 physicians in over 35 locations鈥攊ncluding Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads鈥擮rthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.
Join us and become part of a trusted network committed to excellence in orthopedic care.
Primary Functions & Responsibilities:
- Organizes and represents the assigned clinical component and location of OrthoVirginia's DME program.
- Daily measurements and fittings following provider orders.
- Collaborates with the Regional DME Manager, providers, and clinical staff to ensure patients are educated on proper use and fit of DME.
- Educates patients as to the financial responsibility associated with their DME.
- Communicates with providers when changes are made to DME Policies and Procedures.
- Responsible for the DME inventory management at assigned clinical locations and daily duties within the DME program.
- Works closely with DME Business Specialist and Preauth Specialist to ensure accurate and timely billing and that preauthorization requests are met.
- Serves as point of contact for Billing, Insurance Verification, and DME Surgery Coordinator at assigned clinics.
- Communicates well with other DME team members, regional and state to ensure excellent outcomes regarding patient care and inventory management.
- Assists in quarterly training of clinical staff of proper use and fitting of DME.
- Takes ownership of their assigned location(s) and supports the overall mission of the practice.
- Other duties and projects assigned.
Knowledge, Skills & Abilities:
- Excellent customer service/patient care skills.
- Exceptional organization and communication skills.
- Ability to think on their feet and display strong emotional intelligence working with the public.
- Ability to practice solid problem-solving techniques to ensure patients understand donning and doffing and are wearing their orthosis properly.
- Knowledge of basic anatomy and medical terminology.
- Must have the ability to multitask in a fast-paced environment.
- Ability to contribute and work well with a team.
- Ability to take on, organize and complete assigned department projects when requested by manager.
Physical Requirements:
- Sitting: Frequently
- Standing: Frequently
- Walking: Frequently
- Climbing: Rarely
- Bending/stooping: Frequently
- Kneeling/crouching: Frequently
- Reaching overhead: Rarely
- Using full range of motion: Frequently
- Lifting a. Light up to 20 lbs: Frequently b. Medium 21-50 lbs: Frequently c. Heavy 51 lbs+: Rarely
- Carrying objects: Frequently
- Pushing/pulling: Rarely
- Fine motor skills/dexterity: Frequently
- Visual acuity: Frequently
- Hearing ability: Continuously
- Speaking clearly: Continuously
- Working in confined spaces: Rarely
- Exposure to outdoor elements: Rarely
- Exposure to noise: Rarely
- Exposure to infectious materials/radiation: Rarely
- Use of personal protective equipment: Rarely
- Operating office equipment: computer, keyboard, mouse, copier, printer, fax, phone, headset: Continuously
- Operating vehicles, large equipment or machinery: None
- Set-up and work in an ergonomic, distraction-free home office: N/A
This organization participates in e-Verify. Esta organizaci贸n participa en e-Verify.
Learn more about this Employer on their Career Site
