Maintenance Technician

Borealis Basecamp is a northern lights-focused adventure resort in Fairbanks, AK. We provide a unique experience with sky-view igloos for viewing the aurora from the comfort of your bed. 

Borealis Basecamp is part of Stellar Collection, a group of leading travel and tourism companies in Alaska. All brands under Stellar Collection share a purpose of creating lifelong memories. We are driven by a passion for sharing the wonder of Alaska with our guests and delivering outstanding customer experiences. We look for opportunities to exceed expectations and provide our guests with memories that they will tell their friends and family about and remember for the rest of their lives.

Job Title: Maintenance Technician
Location: Borealis Basecamp – Fairbanks, AK
Department: Facilities Maintenance
Reports To: Facilities Manager
Employment Type: Full-time, Year-Round

Job Summary

The Maintenance Technician is responsible for maintaining, repairing and improving facilities, equipment, grounds and infrastructure across Borealis Basecamp. This role supports guest accommodations, staff housing, grounds/roads/pathways, and operational buildings to ensure a safe, functional, and high-quality environment.

Success in this role requires strong problem-solving skills, exercising good judgement, attention to detail, and the ability to work independently or as a team in a dynamic and often extreme environment.

All team members at Borealis Basecamp are expected to maintain a team-first mindset, assist across departments when needed, and interact professionally with guests and staff.

Key Responsibilities

·       Receive, manage, and complete work orders using property maintenance software

·       Troubleshoot and repair plumbing, electrical, heating, and carpentry issues

·       Perform maintenance across guest accommodations, staff housing, and operational buildings

·       Participate in rotating on-call shifts for weekend/after-hours emergency maintenance needs

·       Conduct snow maintenance including clearing decks, roofs, walkways, and assisting with vehicle or access issues

·       Fill propane canisters and monitor fuel systems

·       Measure and log fuel levels for diesel, gasoline, and propane systems

·       Maintain a clean, organized, and safe work environment

·       Follow all safety procedures and guidelines established by the Facilities Manager

·       Support additional operational needs and perform other duties as assigned

Qualifications

·       General maintenance experience in one or more trades (plumbing, electrical, carpentry, or HVAC)

·       Ability to troubleshoot and resolve mechanical and facility issues independently

·       Valid driver’s license and ability to operate maintenance vehicles and equipment

·       Willingness to work flexible schedules, including on-call shifts

·       Strong work ethic and problem-solving skills

·       Ability to communicate clearly and professionally with team members

Preferred Skills

·       Experience in carpentry, plumbing, or electrical work

·       Snow removal and winter property maintenance experience

·       Experience operating equipment such as skid steers and snowplows

·       Familiarity with maintenance tracking software systems

·       Experience working in remote or cold-weather environments

·       Ability to obtain for-hire commercial insurance (clean driving record and >26 yrs old)

Physical Demands

·       Ability to navigate uneven terrain, often in low-light conditions

·       Ability to work in extreme weather conditions, including Arctic cold

·       Ability to lift, carry, and position up to 50 lbs

·       Ability to perform physically demanding tasks including climbing, lifting, and prolonged standing

·       Ability to safely operate tools, machinery, and maintenance equipment

Compensation & Benefits

End-of-Season Bonus
  A $1.50 per hour bonus is paid for every hour worked throughout the season to employees who complete the full season. Employees who leave prior to April 12 are not eligible for this bonus.

Employee Housing
  On-site housing is available for $10.50 per day. Rooms are double or triple occupancy. Amenities include shared common areas with TV, Wi-Fi, dining space, and an exercise area.
  Housing also includes private bathrooms, laundry facilities, staff-prepared lunch and dinner, and a self-serve continental breakfast (oatmeal, cereal, fruit, etc.).

Preferred Skillset – Structural Carpentry Focus

 While this is a generalist Maintenance Technician role, we are particularly interested in candidates with experience in structural carpentry. This includes work such as building stabilization, jacking and leveling structures, evaluating and repairing foundations or support systems, and performing structural repairs in challenging environments, including structures impacted by differential settlement, frost heave, or shifting ground conditions.

Candidates with this background are strongly encouraged to apply, as these skills are highly valuable to our current and upcoming projects. If you have this experience, please be sure to highlight it clearly in your resume or application, including specific projects or types of work you’ve completed.

  

Borealis Basecamp is committed to maintaining a safe and professional work environment. All offers of employment are contingent upon the successful completion of a background check conducted by a third-party provider.      

 

Employees may be subject to drug testing conducted by a third-party provider, including pre-employment, random, reasonable suspicion, and post-incident testing, in accordance with company policy and applicable law.