AI Solutions Engineer

Atlantic Coast Mortgage, LLC (“ACM”) is looking for an AI Solutions Engineer to join our Technology Team. The AI Solutions Engineer will design, build, and deploy AI-driven tools that automate internal workflows, improve decision-making, and enhance customer experience. This hands-on role combines software development, process automation, and creative problem-solving to deliver practical, scalable solutions. You’ll collaborate with leadership and business units to identify use-cases, prototype tools, and deliver production-ready systems that make a measurable impact.

If you’re passionate about applying AI to real business problems — not just research — this is a ground-floor opportunity to shape the company’s future.

Job Duties and Responsibilities:

 ·         Develop and deploy internal AI tools (chatbots, document analyzers, predictive models)

·         Integrate LLMs and APIs (OpenAI, Azure, AWS) into existing workflows

·         Automate manual processes across operations, compliance, and sales support

·         Build lightweight internal dashboards or web apps for employee use (Streamlit, Flask, FastAPI)

·         Manage small-scale data pipelines and ensure data quality and security (SOC2, GLBA compliance)

·         Fine-tune or adapt language models for mortgage-specific tasks (classification, summarization, extraction)

·         Collaborate with teams to identify automation opportunities and create proof-of-concepts

·         Document AI tools, training materials, and internal usage guidelines

·         Support the CIO in shaping the company’s AI strategy and governance framework

Qualifications:

·         3–7 years of experience in software engineering, data analysis, or automation

·         Proficiency in Python (pandas, requests, LangChain, FastAPI, Streamlit, Flask)

·         Hands-on experience with AI APIs (OpenAI, Azure AI, AWS Bedrock, or similar)

·         Familiarity with SQL, REST APIs, JSON, and data pipelines

·         Strong understanding of prompt engineering and API-based automation

·         Excellent communication and documentation skills

·         Ability to translate business problems into technical solutions

·         Self-starter who can thrive in a small, fast-moving environment

·         Experience in mortgage or financial services (Encompass, POS, CRM integrations)

·         Knowledge of cloud services (AWS)

·         Background in RPA tools, Zapier, or UiPath

·         Understanding of AI governance, compliance, and ethical AI practices

Applicants must submit project examples and/or portfolio links with resume.

ACM promotes an Equal Employment Opportunity (EEO) workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other status protected by law. If you are disabled and need assistance in the application process, please contact the ACM Human Resources department.