Customer Service Representative - Entry Level

We are hiring a motivated, career-driven Customer Service Representative to join our rapidly expanding team. This is an entry-level, on-site position focused on delivering face-to-face customer service at live events, brand activations, and promotional marketing campaigns.

Due to growing demand for event marketing services and national brand campaigns, we are looking for enthusiastic individuals eager to build long-term careers in customer service, marketing, and leadership.

Why This Customer Service Role Matters

As a Customer Service Representative, you will play a vital role in:

• Delivering engaging, positive customer experiences at live events
• Providing high-quality brand representation for clients
• Supporting marketing campaigns and promotional strategies
• Growing professionally through training, mentorship, and leadership development

Key Responsibilities

• Provide exceptional face-to-face customer service at events and promotions
• Represent client brands with professionalism, energy, and enthusiasm
• Engage directly with customers to build brand awareness and loyalty
• Assist in executing event marketing campaigns and promotional activations
• Educate customers on products, services, and special promotions
• Collaborate with team members and management to ensure successful event execution
• Maintain a customer-first mindset in fast-paced environments

What We Offer

• Paid training led by experienced leadership teams
• Opportunities for travel and on-site event assignments
• Flexible scheduling options
• Involvement in community outreach and charity events
• A clear path for career advancement into leadership and management roles
• Hands-on experience in customer engagement, marketing, and promotions

Qualifications

We are seeking candidates who are:

• Experienced in customer service, retail, hospitality, or restaurant roles
• Strong communicators with excellent interpersonal skills
• Positive, adaptable, and customer-focused
• Energetic team players with leadership potential
• Motivated to grow within a fast-paced, event-based environment

Ideal Backgrounds

This position is ideal for individuals with experience in:

• Retail sales and customer-facing roles
• Restaurant or hospitality industry positions
• Event marketing, promotions, or brand ambassador roles
• Entry-level customer support or client services

No prior marketing experience required — we provide full training for qualified candidates.

Career Growth Opportunities

This role offers a pathway into long-term careers in:

• Customer Service & Client Relations
• Event Marketing & Brand Promotions
• Sales & Business Development
• Leadership & Management Training

We prioritize internal promotions and are committed to developing future leaders through hands-on experience, coaching, and mentorship.