Customer Service Representative

Koch Foods, Inc.

Posted 8 days ago, valid for 25 days

Fairfield, OH 45014, US

Competitive

Full Time

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Sonic Summary

The primary responsibility of this position is to handle incoming customer calls related to billing issues, product problems, service inquiries, and general client concerns.
Candidates are expected to maintain a high level of professionalism and establish a positive rapport with each caller.
Updating customer information in the database is also a key duty of this role.
Applicants must have at least 1 year of customer service experience in a fast-paced environment, with food industry experience preferred.
The position offers a competitive salary, though the specific amount is not disclosed in the job description.

Primary duty is to answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns.
Maintain high level of professionalism with clients, working to establish a positive rapport with every caller.
Update customer information in the database.

Qualifications

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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.