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Help Desk Lead

CompQsoft, Inc.
Posted 8 days ago, valid for 17 days
Location

Falcon, CO, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Help Desk Lead position is located in Colorado Springs, CO, and offers a full-time salary with benefits.
  • Candidates must possess at least one IAT Level II certification, such as Security+ CE or CCNA-Security, and a Secret security clearance is required.
  • The role involves providing phone and in-person support for users regarding email, directories, and standard Windows desktop applications.
  • The Help Desk Lead will supervise staff responsible for troubleshooting hardware and software issues related to PCs and printers.
  • Interested applicants can submit their resumes to anand.r@didsolutions.net and can explore additional career opportunities on the CompQsoft Careers page.

Description

 

Job Title: Help Desk Lead

Location: SSFB, Colorado Spring CO ( Communications Focal Point - SSFB ) 

Full-time job with salary and benefits

Certification: Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP)

Security Clearance: Secret 

Requirements

 

  • Provides  phone and in-person support to users in the areas of e-mail,  directories, standard Windows desktop applications, and applications  developed under this contract or predecessors. 
  • Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems. 
  • Provides  daily supervision and direction to staff who are responsible for phone  and in-person support to users in the areas of e-mail, directories,  standard Windows desktop applications and applications developed or  deployed under this contract. 
  • These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems. 

  

How to Apply

Interested candidates may submit their updated resume to anand.r@didsolutions.net.

For additional career opportunities, please visit: CompQsoft Careers

  

About CompQsoft

CompQsoft Inc., established in 1997, is headquartered in Houston, Texas, with an office in Leesburg, Virginia. We deliver comprehensive solutions in Cybersecurity, Cloud, Infrastructure, Enterprise Applications, ERP, Business Intelligence, Application Development, E-Commerce, Infrastructure and Management Consulting.

CompQsoft is a CMMI Level 3 certified organization and maintains ISO 9001, ISO 27001, and ISO 20000 certifications. We are a growing technology company dedicated to delivering innovative solutions and exceptional service to our clients, with a strong focus on supporting U.S. Federal Government agencies and commercial clients.

  

Equal Employment Opportunity Statement

CompQsoft is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable federal, state, or local laws.

Learn more about our company, culture, and benefits at CompQsoft.



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