Helpdesk Specialist

Description

Functional Responsibility:

• Provides Phone and in-person support to users in the areas of e-mail, directories, standard windows desktop applications, and other applications.  
• May Serve as the initial point of contact for troubleshooting network applications, and hardware/software PC and printer problems.
• Account Management: To include creation, removal, and modification of user accounts.

Requirements

The Candidate must possess the minimum Education / Qualifications:

• Two (2) years of experience to include knowledge of PC operating systems, e.g., DOS, Windows, as well as networking.
• Experience in Remedy Ticketing System
• Candidate must be able to work both independently and as part of a team. 
• Candidate must possess strong oral communication and written comprehension capabilities. 

CompQsoft is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable federal, state, or local laws.