Associate Executive Director

Position Summary:  
Responsible for the management of multiple program departments as well as providing leadership in areas of volunteer, staff and youth development, financial management, and collaborations with community organizations. 

Essential Functions: 
•Supports and monitors assigned operating budgets to meet or exceed targets.  Recommends adjustments to assure a balanced operation and provides reports on current operations.
• Develops and directs member engagement strategies and programs, including retention and enrollment initiatives.
• Recruits, hires, trains, develops, and directs staff and volunteers.  Evaluates staff and volunteer performance and initiates action to meet and exceed goal expectations.
• Prepare statistical, analytical, and narrative reports regarding program accomplishments and goal achievement.
• Develops strategies and initiates programs and actions to engage community leaders and agencies in mutual goal setting and achievement.
• Provides leadership support in developing new sources of funds, and in meeting branch and Association fund raising goals.
• Monitors and takes action in areas of staff and volunteer customer service interactions with membership.  Engages membership in formal and informal assessment of staff performance in delivering quality services.
• Implement, monitor, update, risk management plans specific to child abuse prevention, facility and equipment safety, aquatics, records security, and others as identified.
Membership Duties: Directs all aspects of membership for the Branch including program creation for recruitment of new members, systems and procedures for intake and tracking members, and member retention practices.  Recruits, trains, and monitors performance of membership staff to meet and exceed customer service level goals.
Aquatics: Directs the development, planning, introduction, and administration of a wide range of aquatic programs for a Branch through a staff of certified professionals.
Health and Wellness: Develops, organizes, implements, and monitors a range of health and wellness programs based on member’s requests, research, and previous successes.

YMCA Competencies:
Mission and Community Oriented: Reinforces YMCA values within the organization and the community.  Develops strategies to ensure staff and volunteers reflect the community.  Effectively communicates the benefit and impact of the YMCA’s efforts for all stakeholders. 
Implements effective systems to develop volunteers and staff at program, fundraising, and policy leadership levels.
 People Oriented:  Serves as a community leader building collaborations based on trust and credibility to advance YMCA missions and goals.  Builds and natures strategic relationships to enhance support for the YMCA.  Communicates for influence to attain buy-in and support of goals.  Provides tools and resources for development of others.   
 Results Oriented: Assigns clear accountability and ensures continuous improvement.  Involves members and community in the development of programs and activities.  Integrates multiple thinking processes in decision making.  Ensures execution of plans through follow-up assessments.  Secures resources and support for all philanthropic endeavors.  Institutes sound accounting procedures, investment policies, and financial controls.
Personal Development Oriented: Anticipates challenges that can sidetrack or derail growth and personal learning.  Fosters a learning environment embracing diverse abilities and approaches.  Creates a sense of urgency and positive tension to support change.

Qualifications:
• BS Degree in Human Services, Recreation, Business, or related field.
• Five plus years of management experience, preferably in YMCA or other non-profit agency.
• Experience in budgeting, financial management and development.
• Ability to direct, motivate, and evaluate staff and volunteer performance to meet organization goals.
• Ability to establish and maintain collaborations with community organizations.
• Knowledge of, and experience in, developing new programs and activities for unique member experiences.
• Ability to communicate clearly and effectively with member and staff populations of widely varying backgrounds and culture.

Physical Demands:
• The physical demands of this position are limited and, as such, reasonable accommodations may be made to enable individuals with physical disabilities to perform essential functions of this job.