USDA Coordinator

Join the Pak as a USDA Coordinator
Location: Fall River, MA
Schedule: Full Time | Mon - Fri 6 AM - 2:30 PM
FLSA Status: Nonexempt
Reports To: Operations Manager

Who We Are

At FreezPak Logistics, we’re a family-owned leader in cold storage and logistics, dedicated to delivering excellence in the warehousing, distribution, and management of perishable goods. Our mission is to ensure the highest standards of service, safety, and efficiency for our clients.

With our state-of-the-art facilities and dynamic, innovative environment, we handle temperature-sensitive products with precision and care. Despite our rapid growth, we maintain a team-first culture rooted in trust, respect, and integrity.

When you join the Pak, you’re not just starting a job – you’re becoming part of a team that values your contributions, invests in your future, and empowers you to grow with us.

Why Join the Pak?

• Grow With Us – Be part of a company experiencing exponential growth with career advancement opportunities.
• Family Culture – Work in a supportive, team-driven environment where everyone matters.
• Innovation & Excellence – We lead the industry with forward-thinking solutions and operational excellence.
• Meaningful Impact – Help keep America’s food supply safe and moving every day.

About the Role

As our USDA Coordinator, you will ensure that all import and export activities comply with USDA regulations, maintaining the accuracy of health certifications, coordinating inspections, and facilitating communication between customers, USDA inspectors, and internal teams. You’ll play a key role in keeping our operations compliant, efficient, and customer focused.

What You’ll Do

• Manage and coordinate USDA import and export inspections in compliance with federal regulations.
• Obtain, review, and verify health certifications to ensure products match documentation.
• Schedule and oversee USDA inspections, serving as the primary liaison between inspectors, customers, and FreezPak operations.
• Coordinate labeling, staging, and approval stamping for inbound and outbound shipments.
• Communicate with customers to resolve discrepancies or reject shipments efficiently.
• Ensure proper sanitization of USDA inspection rooms following each inspection.
• Assist with customer service functions, billing reviews, and shipment scheduling as needed.
• Train additional team members on import/export procedures and compliance standards.

What You Bring to the Pak

• Experience: 2–5 years of experience in USDA coordination, import/export compliance, or food logistics preferred.
• Education: Associate or Bachelor’s degree in food science, logistics, or a related field preferred.
• Certifications: USDA compliance or HACCP certification a plus.
• Skills: Strong communication and organizational skills, attention to detail, proficiency with compliance documentation and Microsoft Office, and ability to manage multiple priorities in a fast-paced environment.

Physical Requirements

• Ability to work in cold storage environments as low as -10°F.
• Ability to stand, walk, and lift as required for job duties.

Benefits

• Health Insurance – comprehensive plans for you and your family
• 401(k) + Company Match – plan for your future with our competitive program
• Paid Time Off (PTO) – generous time off to support work-life balance
• Life Insurance – financial protection and peace of mind for you and your loved ones
• Career Growth – incredible opportunities to advance as we grow

Ready to Join the Pak?

If you’re looking for more than a job – if you want to build your career with a company that feels like family and values your contributions – FreezPak is the place for you.

Apply today and let’s keep the world’s food moving safely and efficiently, together.

Equal Opportunity Employer
FreezPak is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Pak members.

Pay Range: $21 – $27 per hour

This pay range represents the Company’s good-faith estimate of the starting hourly compensation for this role at the time of posting. The actual rate will be determined based on a combination of factors including experience, qualifications, work location, and internal pay alignment, in accordance with applicable laws.