Front Office Attendant

A front desk attendant is responsible for checking dogs in and out of our facility. They are responsible for ensuring that every single client has an enjoyable experience at Dudes. A few of the main duties of a front desk attendant are greeting guests at the front desk, answering any questions, recommending add-ons to their pup's experience while at Dudes and answering any phone calls. 

A front desk agent will need some prior experience and should have a high school degree or GED equivalent.

One of the most important skills that a front desk attendant will have is an attention to detail. Another skill is organization as the front desk agent will have to keep track of clients and their requests.

Qualifications

High school diploma or GED equivalent

Previous customer service, receptionist, front desk, or administrative experience preferred.

Experience working in a pet care, veterinary, grooming, boarding, daycare, or animal-related environment is a plus.

Must be comfortable around dogs of all sizes and energy levels.

Strong communication and people skills.

Excellent organization and attention to detail.

Ability to multitask in a busy, fast-paced environment.

Comfortable using computers, phones, scheduling systems, and payment systems.

Reliable, punctual, and professional.

Ability to stay calm under pressure.

Positive attitude and strong work ethic.

Must be able to follow directions and work well as part of a team.

Physical Requirements

Must be able to stand, walk, bend, and move throughout the day.

Must be able to safely handle dogs of various sizes.

Must be comfortable in a dog daycare, boarding, and grooming environment, including barking, pet hair, cleaning products, and active dogs.

Must be able to lift up to [insert weight, such as 30–50 lbs.] when needed.

Must be able to work indoors and outdoors as required.

Schedule Requirements

This is a full-time position.

Must have consistent availability.

Weekend and holiday availability may be required.

Morning and evening availability may be needed depending on business needs.

Reliable attendance is required.