Clinical Specialist

Company: Corner Home Medical
Location: Fargo, ND / Moorhead, MN
Job Type: Full-Time

Schedule: Monday-Friday 8:30am-5:00pm 
Pay: $22.00 - $27.00 per hour

Corner Home Medical is a family-owned and operated business serving Minnesota and surrounding communities by providing high-quality durable medical equipment and exceptional patient care. We are seeking an experienced, patient-focused Clinical Specialist to support patients with home respiratory equipment, including CPAP and related equipment.

This role combines patient education, customer service, and respiratory equipment support, making it ideal for candidates with a clinical license and a passion for helping patients remain independent in their homes.

⭐ Why You'll Love This Role

• Meaningful one-on-one work supporting patients in their healthcare journey
• Opportunity to educate and assist patients with CPAP therapy and respiratory equipment
• Established healthcare organization with a supportive team environment
• Paid training and career advancement opportunities
• Monday-Friday schedule with no evenings or weekends

Key Responsibilities

• Instruct customers on CPAP setups, downloads, mask fittings, and equipment troubleshooting.
• Discuss Medicare and insurance requirements and coverage with patients, families, physicians, and other healthcare partners.
• Initiate, schedule, and complete follow-up phone calls, assessments, and appointments with customers.
• Obtain and complete required paperwork and documentation.
• Enter patient insurance information and other required data into company systems.
• Provide exceptional customer service and support to patients and caregivers.
• Maintain accurate documentation and patient records.
• Assist customers with respiratory equipment needs and ongoing therapy support.

Qualifications

• Active LPN, RN, RT, or higher clinical license required.
• Understanding of Durable Medical Equipment (DME) and home care preferred.
• Strong written and verbal communication skills with excellent phone etiquette.
• Ability to read, write, and speak English fluently.
• Strong organizational, computer, and documentation skills.
• Ability to work independently while maintaining a positive team-oriented approach.
• Previous healthcare customer service experience preferred.

Preferred Experience

• DME experience: 1 year preferred
• Home healthcare experience: 1 year preferred
• Insurance verification experience: 1 year preferred

Work Environment

• In-person position; Office and retail store setting

Benefits

• Health & Wellness Benefits (Health, HSA, Dental, Vision)
• Paid Time Off / PTO
• 401k match up to 4%
• Life Benefits (Life Insurance)
• Paid Training
• Career Advancement Opportunities
• Referral Incentives

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.