Office Coordinator - Fargo

Join our Premier Property Management Team.

Creating a better living.

The Office Coordinator, under direction of the Director of Operations Property Support will serve as a courteous, organized and professional first point of contact for all guests at our Home Office location. The Office Coordinator is responsible for delivering excellent customer service, managing various administrative tasks and ensuring positive interactions with our internal and external customers to maintain the company’s positive reputation. 

We believe everyone at Goldmark is a leader! The Office Coordinator will take pride in serving others and delivering a caring and professional experience for our residents, our client-owners and our fellow team members.

Starting pay $17.50 per hour (and more based on experience)! 

• Live and work with Goldmark and receive up to a 20% rent discount as a full-time team member!

Job Duties Include:

• Responsible for providing a welcoming and friendly environment for residents, commercial tenants, investors, client-owners and all guests to our Home Office location.
• Assist all walk-in visitors by understanding their needs, directly resolving needs as directed, or handing off the visitor to the appropriate person to resolve the need.
• Answering incoming calls and ensuring the inquiry is placed with the right team or team members.
• Handle and resolve emotionally charged or escalated customer situations with professionalism, empathy, and effective problem-solving skills, ensuring a positive outcome and maintaining the company’s reputation for excellent customer service.
• Oversee office supply inventory for the Home Office including ordering and restocking as needed.
• Ensure fiscal responsibility in all areas of work.
• Processing incoming and outgoing mail and deliveries for the Home Office commercial tenants.  

Experience and Education: 

• High School Diploma or GED.
• Minimum of 3 years experience as a receptionist, administrative/office assistant, or similar role within a multi-tenant office or professional building environment.
• Professional business attire.
• Ability to operate common office equipment including printers, laminator, phone directory and phone system.
• High proficiency in Microsoft Word, Outlook, Teams, Excel, and other Microsoft Suite.
• Proficiency of the English language in reading, writing and verbal communication.
• Previous experience in a multi-family residential property management environment, with a demonstrated understanding of tenant interactions and property management operations.
• Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing, Fair Housing, and team member safety.

Benefits:

• Your PTO grows with you - the longer you're here, the more time you earn.
• Up to 120 hours each year, plus 8 paid holidays.
• Celebrate your commitment with work anniversary milestone time off and gift card.
• Recharge with 4 "YOU" Days (32 hours) and give back with 16 paid volunteer hours each year.
• Leadership development programs support your professional growth and career advancement.
• Choose from 3 medical plans, 2 dental plans, and vision coverage options.
• Receive an annual company HSA contribution to help with out-of-pocket costs.
• Build your future with a 401(k) plan offering up to a 5% company match (vested immediately after eligibility requirements are met).
• Access an Employee Assistance Program (EAP) plus a range of voluntary benefits and life insurance options.
• Income-replacement benefits for qualifying life events.

Goldmark Property Management is an Equal Opportunity Employer (EEO) dedicated to building an inclusive and diverse workforce. Employment is contingent upon successful completion of a background check.