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Remote Client Itinerary Support Assistant

Triptasticadventures
Posted 4 months ago, valid for a month
Location

Fargo, ND 58124, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

info
  • We are seeking candidates for a remote role that involves supporting clients and managing various responsibilities related to reservations and services.
  • The position requires strong organizational skills, effective communication, and the ability to work independently while collaborating with a distributed team.
  • Key responsibilities include assisting clients with personalized service arrangements, confirming reservations, and maintaining accurate records.
  • Candidates should have strong customer service experience and be authorized to work in the US, UK, Mexico, Australia, or Spain, with a minimum of 2 years of relevant experience preferred.
  • This fully remote role offers a flexible schedule and ongoing training, with a salary range of $40,000 to $50,000 per year.

Role Overview
We are expanding our remote team and looking for candidates who thrive in supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This is an ideal fit for those who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities
Assist clients with coordinating personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Support updates, modifications, and service-related inquiries
Maintain accurate records and documentation
Complete required training

What We Offer
Fully remote role
Flexible schedule
Ongoing training and professional development
Collaborative team 

Qualifications
Authorized to work in the US, UK, Mexico, Australia, or Spain
Must be at least 18 years of age
Strong written and verbal English communication skills
Reliable internet connection and smartphone (computer is strongly recommended)
Strong customer service experience is preferred




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