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Description
Are you the kind of person who thrives on delivering exceptional customer experiences and making things happen? Hartung Glass Industries is looking for a Customer Service Representative who’s ready to bring their problem-solving skills, team spirit, and enthusiasm to our dynamic workplace. With a pay range of $18 to $22 per hour based on experience and unbeatable benefits, this is your chance to shine!
What We Offer You:
- Comprehensive medical, dental, vision, and disability benefits
- Quarterly Profit Sharing
- 401k with employer match
- Wellness programs to keep you at your best
- Career development and growth opportunities
- Referral bonuses up to $1500.00
Your Role: As a Customer Service Representative, you'll be the vital connection between our customers and our operations. Your day-to-day will involve processing orders, addressing inquiries, and providing top-notch service—all while contributing to the success of our team.
Key Responsibilities:
- Process high-volume customer orders and change notices accurately and efficiently
- Perform general office duties including data entry, filing, and copying
- Understand and effectively execute customer service policies and procedures
- Take initiative to research and provide solutions when requested information is unavailable
- Collaborate with operations and sales teams to track orders and handle special product requests
- Answer and direct customer phone calls and assist visitors with professionalism and courtesy
Requirements
What You Bring:
- High school diploma or equivalent
- 2+ years of experience in an office-based customer service role preferred (but not required)
- Experience in the glass, construction, or banking industry preferred (but not required)
- Strong mechanical aptitude and ability to troubleshoot
- Knowledge of glass fabrication processes is a bonus
- Proficiency in Microsoft Office and basic math skills
- Clear communication skills, attention to detail, and self-motivation
- A team-player attitude dedicated to team success
Why You’ll Love It Here:
- Competitive pay based on experience
- Comprehensive, low-cost benefits package
- 401k with company match
- Paid time off (vacation, sick days, holidays)
- Quarterly Profit Sharing Bonus
At Hartung Glass Industries, we don’t just work with glass—we craft solutions and build lasting relationships. If you’re ready to join a team that values dedication, excellence, and a little bit of sparkle, apply today!
Hartung Glass Industries is an Equal Opportunity Employer.
Learn more about this Employer on their Career Site
