Back to search
The Director of Inside Sales & Revenue Operations leads our high-performance inside sales organization, connecting customers nationwide with essential home services during the move-in process. These services include electricity, internet, TV, home warranty, and smart home security solutions. This Director role is strategic, data-driven, and focused on scaling conversion, revenue, and customer experience across multiple service verticals.
The ideal Director is a metrics-focused sales leader with a proven track record of growing inside sales teams, using analytics to drive decisions, and delivering results in fast-paced, partner-integrated environments.
This is a full-time, onsite Director position based in our corporate office in Farmers Branch, Texas.
Key Responsibilities
Lead and develop the inside sales team to consistently meet and exceed monthly revenue goals.
Coach and motivate sales managers, team leads, and individual contributors through in-office leadership and performance reviews.
Partner with the VP of Sales to execute sales strategies that maximize lead utilization and salesperson productivity.
Create, optimize, and scale sales scripts, processes, and playbooks for consistency and growth.
Launch and manage new lead sources and product campaigns from rollout through performance analysis.
Analyze KPIs, conversion metrics, pipeline data, and campaign performance to identify trends and improvement opportunities.
Collaborate with marketing, operations, and product teams to improve call routing, lead quality, and sales efficiency.
Manage forecasting and pipeline reporting to ensure accuracy and accountability.
Drive a culture of accountability, continuous improvement, and high performance aligned with company values.
Ensure compliance with partner agreements, regulatory standards, and data privacy requirements.
Drive innovation in sales technology and methodologies to improve the mover experience.
Qualifications
Bachelor’s degree in Business, Analytics, or a related field.
5+ years of progressive inside sales leadership experience.
Proven success at the Director level managing and scaling high-volume inbound sales teams.
Strong analytical skills with the ability to translate data into action.
Experience improving conversion rates, KPIs, and customer satisfaction through process optimization.
Background in home services, insurance, or other high-volume consumer sales environments preferred.
Experience working in partner-driven or affiliate-based sales models.
Advanced proficiency in Salesforce.
Exceptional communication, coaching, and leadership skills.
Compensation & Benefits
Competitive base salary with performance-based bonus
Health, dental, and vision insurance (70% employer-funded)
Paid time off and holidays (up to 21 days in year one)
401(k) with 100% employer match
Professional development and career growth opportunities
Company Core Values
Be Humble
Transparent Communication
Embrace and Drive Change
Build a Positive Culture
Mind-Blowing Experience
Own It
Physical Requirements
Ability to sit for extended periods and work at a computer.
Learn more about this Employer on their Career Site
