The Pack and Ship Shift Supervisor guides our Pack and Ship team in a fast-paced e-commerce/retail warehouse environment. This role is responsible for supervising daily shipping operations, ensuring efficiency and accuracy, training new hires, and tracking team performance to meet daily and weekly targets.

Pay: $25.00 - $27.00 per hour

Responsibilities:

Supervise daily operations of the Pack and Ship team, ensuring all outbound orders are packed, labeled, and shipped accurately and on time.
Monitor team performance against productivity goals and service level standards; provide guidance and corrective action when needed.
Report operational issues (e.g., inventory discrepancies, equipment problems, delays) promptly to Warehouse or Operations Management.
Train and onboard new team members on processes, safety protocols, and best practices.
Ensure compliance with safety procedures and company policies at all times.
Maintain a clean, organized, and efficient work area.
Collaborate with other departments (Receiving, Inventory, Customer Service) to support order accuracy and customer satisfaction.
Support inventory counts, audits, and other warehouse activities as needed.
Propose process improvements to increase efficiency and reduce errors.
Establish warehouse practices and protocols to achieve an efficient warehouse
Set warehouse and team goals in collaboration with executive management and other team leads
Monitor workplace performance and lead training initiatives to improve employees
Communicate with other departments to ensure products are shipped in a timely manner
Maintain open and consistent line of communication with Pack & Ship and Warehouse to ensure all products needed for orders are readily available
Ensure warehouse is kept clean and organized daily
Performs other duties as assigned.

Schedule

Sunday - Tuesday 6am - 6pm OR Wednesday - Saturday 6am - 4pm

Qualifications:

High school diploma or equivalent; additional logistics or operations coursework is a plus
Minimum 2–3 years of warehouse or fulfillment center experience, including at least 1 year in a supervisory or team lead role
Familiarity with e-commerce fulfillment and shipping platforms, Shopify preferred
Strong organizational and problem-solving skills
Ability to lead, motivate, and coach a diverse team
Comfortable working in a fast-paced, deadline-driven environment
Basic proficiency with Microsoft Office or Google Workspace (Excel/Sheets, Docs, etc.)

Physical Requirements:

Standing or sitting for extended periods
Ability to lift 50 lbs.
Repetitive wrist motion
Audible recognition of alarms

Job Type: Seasonal

Experience:

Supervisor: 1-3 years (Preferred)

Work Location: In person

Learn more about this Employer on their Career Site

(Seasonal) Pack and Ship Shift Supervisor