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Weekend AM Front Desk Agent

Four Points by Sheraton
Posted 16 days ago, valid for 19 days
Location

Farmington Hills, MI, US

Salary

$15 - $17 per hour

Contract type

Full Time

Employee Discounts

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Sonic Summary

info
  • We are seeking a friendly and reliable Weekend AM Front Desk Agent for our hotel team, working part-time on Saturday and Sunday mornings.
  • The role involves welcoming guests, completing check-ins and check-outs, and providing excellent customer service.
  • Candidates should possess strong communication skills and a professional demeanor, with previous hotel or customer service experience preferred.
  • This position offers employee discounts and a supportive work environment, with a consistent weekend schedule.
  • No specific salary is mentioned, but applicants should be dependable and able to multitask in a busy environment.
Benefits:
  • Employee discounts

Weekend AM Front Desk Agent


Position:
Front Desk Agent
Schedule: Saturday & Sunday mornings
Employment Type: Part-Time


We are looking for a friendly, reliable, and professional Weekend AM Front Desk Agent to join our hotel team. This position is ideal for someone who enjoys working with people and providing excellent guest service in a welcoming hotel environment.


Responsibilities

  • Welcome and assist guests with a warm, professional attitude
  • Complete guest check-ins and check-outs accurately and efficiently
  • Answer phone calls, emails, and guest questions
  • Handle guest requests and resolve concerns promptly and courteously
  • Process payments and maintain accurate front desk records
  • Monitor the lobby and maintain a clean, organized front desk area
  • Communicate important information with housekeeping and other hotel departments
  • Assist with morning operations and ensure a smooth transition to the next shift
  • Follow hotel policies and procedures to ensure guest safety and satisfaction

Qualifications

  • Excellent customer service and communication skills
  • Friendly, dependable, and professional demeanor
  • Ability to multitask and remain calm in a busy environment
  • Basic computer skills and ability to learn hotel front desk software
  • Previous hotel or customer service experience preferred, but not required
  • Must be available Saturday and Sunday mornings and reliable with attendance

What We Offer

  • Consistent weekend morning schedule
  • Friendly and supportive work environment
  • Hotel industry experience and opportunities to learn
  • Employee discounts and other benefits, where applicable

If you are dependable, enjoy helping people, and take pride in providing great guest service, we'd love to hear from you! Apply today to join our team.



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