Grill Room Operations Specialist

Overview & Benefits

Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents.

When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward.

For more information about Oakland County benefits and employee perks, please visit:

https://www.oakgov.com/government/human-resources/benefits/new-hire

General Summary

Minimum Qualifications

$21.50/hr

On-site

This is a part time position limited to 1,000 hours per year. The Grill Room Operations Specialist functions as a leader over part‑time employees to assist, instruct and assign work necessary to provide exceptional customer service to Glen Oaks Grill Room and Golf Course guests.

ESSENTIAL JOB FUNCTIONS

Responds to inquiries of park patrons and the general public, in person or by phone or email, regarding the use of the park and facilities. Provides information regarding fees, rules, and regulations. Supports reservations for the use of specific rental areas.

Responds to and resolves park patron concerns and complaints. Maintains professional standards when interacting with unhappy, angry, or irate patrons.

Promotes safety and security of park patrons by instructing and enforcing the rules and regulations of the Parks and Recreation Commission with the aid of park employees.

Accounts for daily revenues received in the park, oversees, transports and deposits monies to bank as directed by Park Supervisor.

Assists Park Supervisor in the opening and/or closing procedures of park facilities.

Completes various administrative records and forms such as park rental contracts, personnel forms, daily revenue reports, park incident and accident reports.

Conducts cash audits and operational audits to ensure proper department procedures are followed.

Maintains records on supply inventories as directed by Park Supervisor and provides input on purchase of additional inventories. Tracks receipt of merchandise and supply inventory.

May inspect facilities and provide input to Park Supervisor on maintenance, improvement and repair of buildings, grounds, equipment, and other park facilities.

Interacts with on-site vendors and maintenance staff to ensure high levels of customer service, safety and maintenance standards are upheld.

Assists Park Supervisor and other Recreation staff during special events to promote positive public relations.

Communicates with emergency officials as needed during an incident. Completes all incident reports required and works with Risk Management representatives as needed following an event.

Utilizes current countywide and/or department specific software to complete assignments.

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS

Ability to communicate to accurately convey information.

Ability to coordinate communications for special events, tours, site reviews and other activities.

WORKING CONDITIONS

Work normally carried out within a typical office environment as well as in an outdoor environment where there is exposure to weather conditions.

Occasional driving and being transported in motor vehicles provides exposure to areas where accidents causing injury could occur.

IMPORTANT NOTE:  The primary purpose of this job description is to set a fair and equitable salary range for this job classification.  Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor.

EXPERIENCE, TRAINING, KNOWLEDGE, SKILLS & ABILITIES

A.        REQUIRED MINIMUM QUALIFICATIONS

1. Be 18 years old.
2. a. Have at least six (6) months of full-time equivalent experience in a supervisory or administrative capacity preferably in a park, recreation and/or program setting; OR
b. Have at least six (6) months paid or voluntary experience in Leadership for organizations such as civic, philanthropic, school clubs, and/or sports teams.
3. Possess a valid motor vehicle operator’s or chauffeur’s license.

NOTE: Under federal law, those who operate certain vehicles are required to obtain a Commercial Driver's License (CDL).  When assigned to Mobile Recreation program, persons in this classification may need to possess such licensure.

Additional Minimum Qualifications

SPECIAL REQUIREMENTS

Must maintain a valid United States motor vehicle operator's or chauffeur’s license.

Union*

*If applicable

EEO Statement

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Inclusion Statement

Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace. If you have the skills and qualifications for the position, we encourage you to apply. All candidates are evaluated based on their ability to meet the job requirements, legal obligations and thrive in our organization. All ways, MOVING FORWARD.