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Front Desk

Elite Fitness
Posted 6 days ago, valid for 23 days
Location

Farmington, CT, US

Salary

$16.94 per hour

Contract type

Part Time

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Sonic Summary

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  • The job requires strong customer service skills and involves membership sales, greeting members and guests, and checking them in according to company procedures.
  • Responsibilities include answering phones professionally, communicating special events, and maintaining a welcoming atmosphere for members.
  • The position also entails selling retail products, scheduling member services, and facilitating payments in accordance with company policies.
  • Candidates should have at least 1 year of experience in a customer service role, and the salary for this position is $35,000 annually.
  • Additionally, employees must maintain a clean work area, assist in projects as directed by management, and adhere to all policies outlined in the Employee Handbook.
 Special Skills:
Strong customer service skills Responsibilities:
  •  Membership Sales. 
  • Greet all members & guests with a smile and wish them well as they exit the club. 
  • Check in all members and guests in accordance with company procedures. 
  • Facilitate any messages on club software at member check-in. 
  • Answer phones in courteous, helpful, professional manner. 
  • Communicate special events to members and guests. 
  • Maintain an atmosphere which makes members feel welcome. 
  • Facilitate all member requests or forward to a manager. 
  • Maintain professional disposition at all times. 
  • Sell retail products.
  •  Schedule member services: tanning, etc. 
  • Facilitate payment of member services in accordance with company procedures. 
  • Know club facility, services, and schedules. 
  •  Maintain a clean and organized work area.
  •  Assist in all projects as delegated by club management. 
  • Follow all policies and procedures in the Employee Handbook. 
  • Opening and closing duties.



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