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Experience Technician 2

Atlanta Soundworks, LLC dba ASW
Posted 4 months ago, valid for 19 days
Location

Fayetteville, NC 28301, US

Salary

$25 per hour

Contract type

Full Time

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Sonic Summary

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  • The Experience Technician Contractor is responsible for setting up, installing, and troubleshooting Audio/Video/Control equipment to create impressive experiences for clients.
  • Candidates should have at least 4 years of hands-on commercial AVL installation experience and possess excellent communication skills.
  • The position offers a salary of $50,000 to $70,000, depending on experience, along with benefits such as health insurance, 401K, and profit-sharing bonuses.
  • Responsibilities include verifying project drawings, maintaining an organized work environment, and ensuring all installations meet ASW and industry standards.
  • Occasional after-hours work and travel may be required, and the role provides opportunities for professional development through financial assistance for certifications.

Goals and Outcomes:
The Experience Technician Contractor is responsible for setting up, installing, operating, testing, and troubleshooting Audio/Video/Control and related equipment in accordance with ASW standards to create an experience that will help our clients impress their audience.

Essential Functions:

  • Understand and review all drawings with the Project Manager, so that all related information, Schedules and documentation is understood.

  • Verify all of the drawings, code, site pictures, and job description are complete and you have access to them.

  • Make certain all cables, connectors, hardware and tools needed to complete the project are available and collected.

  • Maintain a clean an organized vehicle with appropriate tools, ladders and safety equipment.

  • Complete walk through of the site with the PM and go over all details of the installation.

  • Verify working times and access to the workspace.

  • Install all equipment per ASW documentation and standards.

  • Perform minor DSP changes and load control code as necessary.

  • Ensure that the job is completed to ASW and industry standards for a safe and fully functional system.

  • Submit a Daily Mission report using the template in ACC that includes photo documentation of work completed and issues.

  • Ensure that all equipment is connected per the drawings.

  • If the drawings are incorrect for functionality, mark the necessary changes accordingly in ACC.

  • Ensure that every wire has a label and it is marked according to the drawings.

  • Ensure that the trash is disposed of and the site is cleaner than it was when you arrived.

  • Work with the Field Engineer to perform and document system commissioning.

  • Capture all redlines on ACC drawings and submit all changes to engineering for as-built drawings.



Requirements

  • 4+ years experience in hands-on commercial AVL installation.
  • Excellent written and verbal communication skills
  • Proven customer service experience
  • IP networking knowledge
  • AV system troubleshooting skills
  • Setup and load code into Control Systems (Q-Sys, Crestron, AMX, Extron, etc…)
  • Setup and load code into DSP 
  • Install and configure Interactive displays
  • Wireless Microphone frequency coordination
  • LED Video Wall setup and configuration
  • Occasional after hours and/or travel may be required.


Benefits

  • Health, Dental, Vision, and HSA (ASW pays 100% of employee health premium)
  • 401K
  • Profit sharing bonus
  • Sam's or CostCo Membership
  • Use of Discount Tire fleet discount
  • Working with an amazing team and cool gear!
  • As needed use of a snazzy company vehicle
  • Financial assistance with AVIXA and other certifications





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