Repair Technician - POS Systems

About RTG

Retail Technology Group (RTG) is a leader in the Point of Sale industry, providing end-to-end technology solutions for major retailers nationwide. For more than 20 years, our customer-focused approach and commitment to Service Excellence have helped us deliver advanced products and support services tailored to our clients’ evolving technology needs.

At RTG, we strive to be the “single point of sale” for retailers seeking reliable, innovative technology solutions.

Position Summary

RTG is currently seeking a motivated and detail-oriented Repair Technician Level 1 to join our team at our headquarters in Fenton, Missouri.

In this role, you will troubleshoot, diagnose, repair, and refurbish POS and POS-related equipment to ensure all devices meet RTG quality standards. This is an excellent opportunity for someone with strong technical aptitude, a passion for problem-solving, and a desire to grow within the technology industry.

Essential Responsibilities

• Troubleshoot, diagnose, and repair POS and POS-related equipment, including:
  • Point of sale terminals
  • Impact printers
  • Thermal printers
  • Ink jet printers
  • Servers
  • Network switches and routers
  • Workstations
  • Kitchen video systems
• Refurbish equipment and ensure all repairs meet RTG quality standards
• Meet required weekly production goals
• Maintain an organized and safe work environment
• Collaborate with team members to support operational efficiency

Qualifications & Requirements

• Strong understanding of basic electronics and troubleshooting processes
• Proficient with basic hand tools
• Strong analytical and problem-solving skills
• High attention to detail
• Positive attitude and willingness to learn
• Ability to work effectively in a team-oriented environment
• Ability to take direction and remain composed in a fast-paced setting
• Must be able to pass a background check and drug screen

Preferred Education & Experience

• Some college coursework in an IT-related field or equivalent work experience preferred
• Solid understanding of PC hardware and troubleshooting
• Previous Point of Sale (POS) experience is a plus, but not required

Working Conditions & Physical Requirements

• Work is performed in a climate-controlled warehouse/shop environment
• Frequent standing, walking, bending, kneeling, stooping, and crouching
• Regular lifting and moving of items over 25 pounds
• Requires close vision, distance vision, color vision, depth perception, and focus adjustment

Why Join RTG?

At RTG, we value teamwork, communication, and a strong commitment to customer service. If you are dependable, technically minded, and thrive in a collaborative environment, we encourage you to apply today.

Join RTG and help support the technology solutions powering today’s leading retailers.